Gaby from Nanaimo

I called Peter after another company did not make good on their warranty. He arrived as promised and after investigating several possibilities, found that the refrigerator compressor had been shorted out, likely by the installation of an incompatible starter motor. He told me he could fix it, but it would be expensive and suggested that my best option was to purchase a new fridge. Not what I wanted to hear, the refrigerator is only 9 years old, but I appreciated his candor and would call him again in a heartbeat. He knew what he was doing and was both very professional and informative, yet also a very nice individual and obviously trustworthy, unlike the other firm I had dealt with. Its good to discover that ethical service people still exist.

I had a problem with my refrigerator last December. The serviceman came promptly and fixed the starter, giving me a 6 month guarantee. The problem arose again 5 months later, and though SOS Appliance services promised to come, they did not, and did not respond after the initial contact. Would not recommend.