When my furnace stopped working about a week ago I called Cozy World and scheduled an appointment for the next morning (which was more convenient for me). Fred gave me a call that morning to let me know when he would be at the house and he arrived as scheduled. My furnace is 20+ years old and is due for replacement however I let Fred know that I am planning a major home renovation and need to get another year or so out of this furnace. He opened up the front panel, took a look and was able to diagnose the issue within a few minutes (thermocouple). He didn't have a replacement part on hand so went out to purchase it and was back very quickly to replace the part. The service level of the company was excellent and I will be calling Cozy World for my future furnace and water heater needs.
- Approximate cost of services:
- $150.00