Reviews

10/10

I initially wanted to prune one maple tree whose crown was growing on top of my house as well as remove a few trees growing along my fence line. Jamie's prompt attention to my initial request was an indication of what was to come. His subsequent assessment provided me with recommendations that has resulted in a beautifully pruned backyard. I am trying to locate the before photo to demonstrate how well the job was done and how much better my backyard looks. It exceeded my expectations! Jamie ended up removing 5 trees and pruning the remaining (yes I have alot of trees on my property). The back looks bigger, is tidy and ready for a new fence installation. Jamie and his team cleaned up after themselves and worked efficiently. Payment process was simple - he accepts all method of payments and his follow up was great. I already told you this Jamie, but wanted to say it again - thank you for doing such an amazing work on my trees. You exceeded my expectations and the work you did was the highlight of my week!

Approximate cost of services:
$1,000.00
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10/10

I went online Wednesday night at 10pm. Found Justjunk because I wanted to understand pricing. Sent a request for a quote and booked my service time in 5 minutes! Got home today (Thursday) they were at my house. And I filled a quarter of the truck. My one feedback for improvement is when I called to ask for the truck to come after 530 it still came at 5. It was not ideal because I get home between 5-530 and if you had only taken what my friend knew to take it would have not been as successful for me or you. In the end I gave you more stuff then I expected to which increased my price. Your superior customer service superseded this. Ladies living alone - this service is great as there is nothing you need to do but point and they get it for you! Thank you I will be using you again!

Approximate cost of services:
$291.00
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10/10

Manish showed up on time, walked around to confirm whether I really had a carpenter ant issue. Manish made me feel like everything would be taken care of and not to worry. I left him in my house to get rid of the ant infestation and went away for the weekend. The house was left in order (yew there was residue from treatment but that was expected). I came back after the weekend and my house was in order key was placed in agreed spot and all was great. 5 weeks later as promised no more ants! I went from hundreds crawling around daily to nothing. I highly recommend Pesticon and they will be my number one go to for pest control from now on. Thanks Manish for the great service!

Approximate cost of services:
$400.00
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Company Response

We highly appreciate your feedback! We are always there to assist you.Have a great ahead!

10/10

I desperately needed my ducts cleaned as my son is asthmatic and there was just too much dust blowing out of vents. I had contacted another service who were rated on this site and they late me down by not showing up when they were supposed to or returning my emails. So I saw the great reviews from all the homeowners and on the spot from my phone I contacted them. Paul made my weekend! He turned around my request in minutes (I don't think he sleeps much!) and then when his service man showed up he was amazing! He explained to me what he was doing and he kept my house clean, was professional and timely. It has been a long time since I have paid money for such terrific service. I was told I should only do my ducts every 5-7 years but The Duct Cleaning specialist made the experience so good I am going to make it yearly. I do not like parting with my money but when something is done right it is a pleasure. Many thanks for superior work!

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Kay-Ann. Thanks for taking the time to share about your experience with us. We appreciate you putting your trust in us to get the work done and glad that you were happy with the work we performed. If we can be of any help in the future, please keep us in mind. Thanks again for your business, it is greatly appreciated. All the best, Paul

9/10

During the ice storm my neighbours tree fell into my back garden and took down more than half of my spruce tree. It left me with no choice but to have the tree removed. My neighbour recommended Kelly's Tree Service who provided a very reasonable and competitive quote for cutting down and removing the tree and a few other shrubs that were also damaged. Due to the backlog of requests Kelly's Tree Service was able to execute my request but I was on vacation. They came, they cut the tree down and did a great job of not leaving any hug pieces of tree. I believe because of all the snow they were not able to clean up all the spruce limbs but other than that their service and customer service is superior and I will be doing other business with them in the coming future. Thanks Kelly's Tree for helping me out and doing so with no issues!

Approximate cost of services:
$600.00
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10/10

I needed to change the locks on my house and decided to contact matrix based on HomeStars feedback. Their service and professionalism was stellar as per feedback. They even recommended to re-key the locks vs changing them based on my situation. They were punctual, efficient and fast! Thank you Matrix Locksmith!

Approximate cost of services:
$400.00
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Company Response

Hi Kay- Ann, Thanks for the opportunity of taking care of your house security needs. It was my absolute pleasure. I truly appreciate of your kind words! Thank you for the review. Please let us know if there is anything we can assist you further with! Thank you for the opportunity! Dani - Matrix Locksmith 416-877-9297.