Reviews

0/10

I can not recommend Trugreen lawncare. I was visited by a sales person who promised me that the company would call me before beginning maintenance on our lawn as I wanted a chance to talk it over with my husband. I called today to cancel what I thought was the first appointment. The CSR who pulled up my file confirmed the wrong address (5 houses away), which I corrected. I told her that I was not interested in using the service only to be told that they had already done an aeration of my lawn and therefore I owed them $118. When I asked how that was possible when they did not have the correct address, she said that I would have to have a technician come to the house to verify that they had not aerated my property even though they did not have the correct address. I am currently waiting for a call from a service manager to get the charges reversed.

Approximate cost of services:
$118.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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1/10

We found this contractor on the Mike Holmes site. We asked for a chimney rebuild and informed Brian that we were having our roof redone the same summer. Brian came to the house, did the work and we paid him. What we found out later from the roofers was that he did the work in such a way that the middle section of the chimney was fine, but the base of the chimney is still completely rotted out and the new chimney cap that he installed has already cracked. So I call he up and ask him to come by and take a look at it. He was extremely defensive and actually blamed the roofers first for damaging the chimney (I don't know how it would be possible for them to have caused the bricks at the base of the chimney rebuild to rot out) and then informed me that they didn't know what they were talking about because they were roofers not chimney guys. Again, that's a pretty hard sell. He never did come by to look at the chimney, did not honour his waranty with us and in my opinon is not a trustworthy contractor. I would not recommend his services to anyone.

Approximate cost of services:
$1,800.00
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