Had to call draincom this long weekend and didn't think I was going to get service due to the fact I had called about 5 different plumbing companies in my area and no one was willing to come out due to the long weekend and if they were going to come out they were charging me 150.00 just for coming. had a back up in my kitchen sink and my dishwasher was also backing up with a house full of guests this was not a good thing. called draincom was greeted by a pleasant lady whom I thought was an answering service but surprisingly it was actually someone who worked for the company. She advised there was a chance she could have someone out to us but due to the long weekend she wasn't sure. After 5 minutes she called me back and advised she would have someone here by noonish. By 11:30 Leslie the technician appeared didn't charge me anything extra due to the long weekend fixed by problem within the hour and everything was working perfectly even my dishwasher. great company to do business with. Will never use another company again.
- Approximate cost of services:
- $350.00
- Company Response
Hi Antonio, we thank you for taking the time to share your positive experience with our company. We are very pleased to hear that our technician was able to assist you and that you received excellent customer service. We thank you for recommending DrainCom to your friends and family and we thank you for your business.