Lorraine from Scarborough

From the moment I met Carl at Draincom, I knew this was the company I wanted to deal with. Fair, honest, professional service. As for Peter and his crew they were truly exceptional. On site, Peter oversaw everything and carefully paid attention to many details. Throughout the excavation, Peter kept the soil moist, to minimize dust. Our soil was very sandy, and with care Peter executed the sections according to the plans. With regards to the steel struts, Peter had a recommendation on how they would be tied into the footing which was subsequently approved by the Engineer and Inspector. Than for the routing of the new plumbing which had to go along the ceiling, replacing the traditional stack, Peter suggested the best possible route. Than when the new floor was poured, it was perfectly level, with the goal height of 8ft 4” achieved. Carl and the whole team at Draincom truly care about their customers. Working with Draincom is money well spent. (FYI – as part of our planning, prior to Draincom commencing their work, we had to make a decision about the chimney. We decided to remove it and change to direct vent utilities. We had a roofer remove the outside section, my husband and I removed the rest, while Draincom removed the basement portion as it was supporting the beam in the rear area, which coincided with the beam work to be done.)