Phil in Parkdale

The move went flawlessly - they came early and finished the job in the estimated time, taking care with valuables and giving a lot of attention to the way the truck was packed. They are both excellent movers and very friendly and helpful. They clearly take their reputation very seriously.

A small, but tricky job that other contractors were reluctant to look at. David helped make some design decisions and made sure I got exactly what I was looking for. He's at the top of my list next time I have renovations to do.

I called about a clogged drain on Tuesday. The dispatcher was polite but honest - they couldn't specify exactly when they'd be able to come out, somewhere between 9am and 1pm on Wednesday. They called back twice: the first time the night before, at my request, to say that they thought they could come at 9am; the call came the next morning at 8:45 to say there was an emergency and they wouldn't be able to make it until 11am. In the end they came at 10-ish which was fine. And I appreciated the efforts they made to keep me informed. They did the work quickly and charged a bit less than the initial quote. Of course I wish they could have just come at 9am, but I really appreciated their professionalism and efforts to meet my expectations.