Last year I hired Dr. Green Lawn Care Services and after 2.5 months of receiving services my lawn looked awful! Then I decided to do it myself and I bought high quality Fertilizer and high quality Coated Grass Seed and in 3 weeks my grass looked beautiful! perfect! and everything thanks to myself not to Dr. Green. Last week (April 11, 2013) a sales representative visited my home and my wife told him we were not intersted in the service for this season and today (April 17, 2013) a specialist visited my home, fertilized my lawn and leave an invoice for $ 48. Dr. Green did not send to me a notification of the visit 24hr before as they ususally did last year which would have allowed me enough time to call and cancel or closed my customer account and suspend the visit avoiding that invoice. They have an automatic renewal in their system and they can charge whatever they want! So now they pretend I pay that invoice. This is really a very bad services and worst administrative control.
- Approximate cost of services:
- $48.00
- Company Response
Hello, I am sorry to hear about your bad experience with us. If I can help you in any way or answer any questions or concerns you may have please email me at courtneyg@doctorgreen.com and I would be happy to help you. thank you