We are very happy with the spec level compared to other builders. Customer service has been great aswell. Very accommodating. We purchased the house in January 2018 and coming up on 3 months, we have very minor issues in the house. We would recommend Trico to others. UPDATE: we have a foundation leak in our basement, we made Trico aware of the issue and it’s been a week without any significant action from them. In fact, they are alluded that if it’s not caused by them, it’s not their problem. Hmmm, the house is two months old and the spring run off is apparently my problem! I guess they done care if we have to deal with mold. I cannot begin to express how disappointing the service we have received after the purchase of the home. We have 3 kids in our house and we need to remove the drywall before we have a mold issue. Trico does not seem to think our house collecting water is an issue. I can quote “as long as more water comes into the basement and the drywall stays wet, there is no mold problem”.
- Approximate cost of services:
- $540,000.00
- Company Response
Thank you Rick for taking the time to write a Homestars Review! We always strive to deliver great customer service and will continue to do so throughout the warranty period. Our warranty team should have been in touch to book your 3 month visit. In the meantime, please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager
