Teri was extremely helpful. She had many helpful suggestions to consider when making our choices on things such as wood type, color and layout. The quote was very quick and thorough and they even provided names of installers.
Thanks for this review, Karen! We are so glad you had such a good experience with Teri.
the staff were most helpful in selecting the flooring to meet the needs of our home and style of living. The installers were very conscientious workers and did a very professional job.
thank you for the great review about the staff at Kings Flooring Solutions and we are so pleased that you were happy with the professionalism of the Installers.
Well we are very happy with our water filtration unit, but the service / warranty leaves something to be desired. The water spout for our unit has a water quality monitor which quit working, no problem as it is on warranty right? The problem there is that they would not give you the new tap without a house call of 129.00. So now he arrives and confirms it is the tap and states as it is on warranty it will be replaced at no charge for the tap, but the labor is 60.00. So I find out that the tap would cost 100.00 to purchase, but with the warranty it will cost 129.00 for the house call and 60.00 to install for a total of 189.00 ?? for a 100.00 tap that I could easily replace in 15 minutes. So moral of the story is beware of the warranty
Our old water tank had decided it was time to go and when it started leaking Ryan was very helpful in providing the information required to make an informed decision regarding the tank replacement. He was then very prompt in getting to our house to install our new tank.. He was very thourough
We found Tony to be extremely helpful and knowledgeable about the different types of products and what would best suit our needs. They were neat, tidy and conscientious with the installation which is very important as this was a new remodel and hauling carpet into a basement with its twists and turns could do some major damage on the walls and so on
AMAZING Service. When quoting our roof they pointed out that some shakes were missing and that they would swing by to repair them (regardless of whether we hired them). I never actually expected to see them for this, but about 2 weeks later I heard a clatter on the roof and was amazed to see that he did come repair the missing spots. In the end we did hire them as the price was reasonable and they sounded like they knew what they were talking about and would back their work. They were in fact very reliable and stand behind their work.
Hi Karen,
We're so glad that you are pleased with your new roof and the service you received from IDEAL Insulation & Roofing. Thanks again for your business and your positive review here on HomeStars!
Colin
