I just had moved into my new house and I get a knock on the door from Mor energy. They told me that they had some promotion going on that they will replaced my water heater for free. They went to the basement and look at my water heater and they told me that my water heater tank was leaking. They showed me where it was leaking from and what not. It didn't seem to be leaking at the time but it looked their was a little bit of rust on the top. Well anyways I agreed for them to replace my water heater because they got this new green and enviromentally friendly water heater. So their main sticking point was that no matter what my bill each month will be 22 dollars for the water heater and will never go up. Well the other day I checked my bill and the water heater now costs 27.42 a month plus tax. I'm going to look for the contract I signed and read through it to see what I can do to recoup the costs as its been three years now!
- Approximate cost of services:
- $0.00
- Company Response
Hello Omesh,
Thank you for purchasing the product from morEnergy.You could have contacted us as soon as you noticed the $27.42 on your bill. Please contact our billing department and they will be happy to explain to you. You can reach us at 416-479-0617 from Monday to Friday (8.30 a.m to 5.30 p.m) If you have any other questions do let us know. We are now on Facebook, twitter and LinkedIn.