Write A Review Reviews by Michael in North york
A review for Cosmopolitan Mechanical Services Inc
While I was looking for various HVAC contractors online I came across to Cosmopolitan Mechanical's Website. Called them at 8am in the morning Sam answered the call. I must say that this guy represent his company really well. Sam was very polite over the phone. I told him my needs and my budget. He was so helpful over the phone that one can only imagine. Sam suggested different brands and models. I then asked him if he can send the sales rep on the same day for the written quote because I wanted to replace my broken AC and an old Furnace ASAP. He understood the urgency and sent the sales guy within 2 hours (Now that was quick). Salesperson Paul inspected my complete house, spent more than one hour discussing the different options for furnace and AC, provided a written quotations and explained how they will do the installation. I chose Lennox product because of the efficiency, warranty and the rebate which Lennox was offering on furnace and AC both. Paul made sure that I’ve got the complete knowledge about the product and the installation. The way he was giving the presentation showed his years of experience in HVAC industry. Paul quoted me for Lennox SLP 98 Furnace and XC 17 AC. The price which he quoted was so much reasonable that I couldn’t reject and signed up the contract. Greg the installer came with his crew very next day, they were neat and clean. Once they started the work Arshad (the supervisor) came to our house so that he can check if everything is going smoothly or not. He gave me some useful tips of maintaining the new system which I’m sure will help in the future. Installers finished the work professionally and in timely manner. After the installation I received a call from Sam who was checking out our experience and the quality of work. He also informed that they will be filing the warranty and rebate papers. My overall experience with Cosmopolitan was outstanding and will definitely recommend this company to everyone who is looking for professionals to take care of their heating and cooling appliances.
Thank you for choosing Cosmopolitan Mechanical Services for your HVAC needs. We have read your comments about our services and we are greatly appreciate that you took the time to write it. As customer satisfaction is our main priority we shall continue to strive to achieve our commitment. Best regards Kevin Rozon