Write A Review Reviews by Suki Garson in Dundas
A review for Birnie Thos R & Sons Ltd
Technician left having created a new problem then when I discovered this, I was advised that they do not warranty their work. Will never use them again. They are overpriced.
We are very disappointed to read this review. Particularly since the actual job that we came to do for this homeowner was resolved with no issues. When we came back to the job at no charge, we found it was an entirely different issue- we offered a few options to get the job fixed and she declined insisting it fell under the other job's warranty. The management went above and beyond to assist in resolving the matter, yet it was evident that this could not happen. It is unfortunate that this left the homeowner unhappy and we do wish her the best.