Mark & Linda in Brampton

Our decision to select BYG to create our Backyard Getaway was not only the best decision, but an easy one. 3 other homeowners in our subdivision used BYG, and all 3 had very positive experiences and results. A fourth homeowner that we contacted told us that they “wished we had used a company like BYG”. We also met with 2 other contractors, but they couldn’t give us the same level of comfort and confidence that BYG could. With some guidance from us, BYG’s designer hit a home run on the first draft of the pool and landscaping design. The digital 3D rendering was a nice touch which allowed us to really visualize what the final product would look like, and it’s amazing how close the plan and actual are. BYG Sales took good care of us by working with us to meet our budget constraints, navigating through the permit process and selecting the materials. The construction team was prompt, professional, courteous and very patient in answering our endless questions. The actual construction took slightly longer than planned, but that was a direct result of their flexibility in accommodating our last minute design changes on the fly, their attention to detail and philosophy of doing it right the first time. Our neighbours really appreciated how thoroughly they cleaned up the job site and street every night before going home. Family, friends and neighbours all agree, the end result is beautiful and impressive. However, ensuring our satisfaction and happiness didn’t end there – after sales service has also been a positive experience and maintenance is minimal. We’ve only had the pool for one season, but already the enjoyment and memories are priceless (especially with the kids!). BYG has truly met our expectations in all facets of the project and we will continue to recommend them to anyone looking to create their own Backyard Getaway.