Reviews

10/10

We had other companies quote on the project, however the staff at Backyard Getaways were most professional and helpful in the design and budgeting of the overall project. As with any project this size, inevitably some things will go wrong, however our concerns were either taken care of immediately or within a couple of days. We were kept informed of the progress of our project as we had a specific completion date. We were extremely happy with the outcome and as a result we are now working with them on another project.

Approximate cost of services:
$100,000.00
What could this company do to improve their services?
If there is we certainly cannot think of any - lol
Any advice to offer fellow homeowners facing a similar project?
We had split up the project giving another company the decks and fencing and we wish we didn't - If we had gone with Backyard Getaways for the complete project it would have went alot smoother although the staff at Backyard Getaways went out of there way to accomodate the other contractor.
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Company Response

Dear Bob and Debbie,

Thank you so much for your business and for taking the time to let us know how we did. I am pleased to hear that everything went according to plan and that any minor issues were taken care of immediately. As you know, we strive to deliver the best quality and service in the industry. I saw a picture of the finished project and it looks great! I had a hard time distinguishing between the 3D computer model and the actual completed photo. I enjoyed dealing with you both and found you both to be very open, honest and strait-forward in all of our dealings. Thank you so much again for everything and we are all looking forward to working with you very soon on project number two. I saw the designs and it looks great! I hope you have a wonderful winter and wish you a Happy Holiday season. Sincerely, John Petrocelli.