Company Response:

In our experience, humidifier pads are one of the most neglected items in a residential HVAC system. Replacing the pad annually is imperative because the water dropping over its surface washes away the antimicrobial coating. The presence of stale water can lead to the formation of bacteria, so cleaning the pad is not an option. Upon their visit, our duct cleaning technicians include the inspection of the humidifier, the drip rate and the condition of the pad. Keep in mind that your local dealers in Toronto, Richmond Hill, Vaughan, Mississauga or Markham or anywhere in the GTA may not always have the size of pad for your model, so it's a good idea to get one from the Canaduct duct cleaner.