Wendy in East york

Rick arrived within an hour of my initial call to Mr. Rooter. The water supply pipes to the kitchen had burst. He explained how easily new pipes could be installed inside as opposed to repairing the existing ones in the outdoor crawlspace under the kitchen. I felt very reassured as he obviously was used to the quirks of old houses and was able to answer all my questions. I took his advice to have a new faucet installed at the same time. Rick went above and beyond in tracking down the correct "thingy" so I could still use my portable dishwasher. He also had some recommendations for future upgrades. I'm extremely happy with the results.

I fully expected that my ducts would need the full treatment because I had recently converted from an oil furnace to a gas one. The last duct cleaning had been 5+ years. However upon a thorough inspection Steve and Matt told me that all was fine. They vacuumed, installed air filter pads and made some recommendations. I was very impressed.