Site Questions & Suggestions
Start a TopicAsk away about how things work at HomeStars. Or add your ideas on how we could be better.
New Homestars system
posted by Maret's Quality Home Cleaning 7 months ago
Hi, We have always been a supporter of the Homestars system but now it seems that changes made don't fill the need of the business owner. The old system would forward messages to our email address. Now it appears the only way to view any message generated on Homestars is to log in to our profile....
Who want opt-in email marketing software
Design/Project Managementposted by Telly in Nordman 8 months ago
Though many people practice email marketing to promote their goods and services, some don't know the difference between spam and opt-in email marketing.Unfortunately, it is extremely difficult to opt-in a list that you’ve already collected through other means. 1.Offer a sign-up form in everypage...
is homestars really Credible?
Alarm Systemsposted by Brutec-8084 about 2 years ago
I have noticed that you will remove negative reviews from companies that are your home stars winners?? Is this because these contractors are paying you to be a part of your web site, I checked the background of a person that left a negative review, that is now under you apparent review, and I can...
reviews missing?
posted by Deb from ValuePro 11 months ago
I just became a paid Homestars member and sent out emails to customers asking them to review. I know one customer did because she told my dad ( they are neighbours), but I can't find it anywhere. Is there a delay? does she need to confirm it?
PROJECTS SECTION OF HOMESTARS SERIOUS CONCERNS FROM CONTRACTORS ON THIS SITE
posted by HOTWIRE ELECTRIC 416-553-5533 8 months ago
I have advised homestars for weeks now since the new site was launched that the projects link is horrible for us. I cant track emails, have no clue whom I replied to or not and what was agreed on and what was not. I cant search my outlook, blackberry or any device when i am on the road...
Bad service, bad attitude
Paint & Wallpaper Contractorsposted by iola from Toronto 8 months ago
Has anyone hired someone recommendeda by homestead milk paint? What did you experience?
best of award sistem
General Contractorsposted by John 8 months ago
I have been on homestars for a while now and still quite don't get the best of award sistem, It really makes me think twice that when I go under my category General contractors ,I see painting companies with awards and better and more reviews. Is the award given to by the number of reviews...
Basement Waterproofing Toronto
Basement Renovationposted by AlanCharlie from Toronto 9 months ago
Toronto Waterproofing Contractors basement Waterproofing, Fixing Basement Leaks, Underpinning and repairing cracks in Toronto and Mississauga. waterproofing wet basement work hard to deliver best services. Thanks for all of your Time & works. The Given information is very effective. I'll keep...
Company's response to a review
Floor Retailersposted by Karina in Toronto 9 months ago
I had a genuinely bad experience with a certain company listed here and posted my review. My review wasn't in any way targeted directly at the company but rather at the experience I had with the service and misleading information I received. I'm truly appalled at the response of the company. They...
Reviews written by non-customers being accepted
posted by Elite Designed Concrete Inc about 1 year ago
Can someone at Homestars please explain why reviews are being accepted by the moderators that clearly have been written by people who are not paying customers of the contractors they're writing about and rating? One such review was accepted on March 15 for B.B.G. Carpentry by some woman named...


