Official No-Show Thread

by Corey in North Toronto over 3 years ago

Well, since there is currently no means of cataloging no-show / egregiously late contractors, let’s start one right here! If we all keep to the same format, maybe it may be incorporated into reviews later.

Line 1: Name/link on Homestars (see formatting tips for how to make a link)
Line 2: No show or late? Call or no call?
Line 3: Max. 1-2 sentences describing the aftermath, if applicable.

It’s important to keep these listings short to maximize their searchability. Cheers!

by Corey in North Toronto over 3 years ago

Leaside Handyman Service
Nov. 26, 2009: No-show, no-call

We called after waiting 2 hours, and Shawn, the owner (?), said it was very unusual and promised a call back in 15 minutes. That call never came, either.

by Just another homowner in Toronto over 3 years ago

“Scott” from Craftwood floors. Made an appointment with my wife, who stayed home from work to make the appointment, and then never showed and never called to reschedule or explain.

http://homestars.com/companies/318429-craftwood-flooring?service_area=24087

by sardanapal Toronto over 3 years ago

Dominion Insulation was hired by me to do my attic insulation, the price was OK, I liked their website so I booked an appointment. The night before the day the crew was suppose to arrive, I got a call from the office saying that they apologize but they have to reschedule. OK things like this do happen I agreed. The night before the second appointment I got another call from the office saying that they apologize but they have to reschedule again. I got very upset and expressed it to the owner he was very apologetic and offered 5% discount and said “I will not be disappointed”. Well I agreed to reschedule again. Finally the day of installation came. I got up early, took everything out of the closet and started waiting for the crew to arrive. Three hours after scheduled time I called the office asking where are they. The owner was very surprised that the crew is not in my house and said he will call me back. He called me back and said that ’ he can not locate his people’, and that he will call me back as soon as he finds them. That was 4 days ago… have not heard from them since. What a waste of time – I hired someone else but everyone is so booked that I have to wait for a month now to get it done.

by yueying138377 over 3 years ago

This post has been removed as it doesn't meet our posting guidelines.

by Major Mack Electrical over 3 years ago

I’ve always felt that what sets me apart from others is the fact that I am rarely late for an appointment and never do a no show! If a contractor does a no show on an appointment he either does not want to do the job or has what I think are character flaws (far too common amongst my colleagues) either should send red flags and a customer should find someone else to do the job!

www.majormackelectrical.com
647 880 6920

by guy b over 3 years ago

beware of shaw enterprise waterproofing and renovations they will take your downpayment and run without completing the job as they did this to me and left my home 20 percent done with 80 percent paid

by Meld over 3 years ago

I wish I’d seen this thread before contacting the Leaside Handyman.
There is already another post on this site about him being a no show, but I did not see it in time.
He seemed really nice at first, telling me how he was spending family day with his girlfriend, but once we had confirmed, re-scheduled (on his demand) and I was at home waiting for him, all communication ceased. He stopped replying to emails and doesn’t answer his phone.
So, I spent a day waiting for some form of communication (even an “I’m not coming” would have been better!). On top of that utter lack of respect for my time I now have to cut a planned vacation short by 2 days to come back home and wait for another handyman. What a waste of time, money and vacation. and he has a 9.9/10 rating…

by smith of toronto over 3 years ago

Please do not remove the option for people to tell everyone what price they paid. It should not be a secret. It’s one aspect that helps me to select a company and also to find out if the job is affordable before making a call. The work was done and if the company monitors the comments customers make on HomeStars, the company can explain why they overcharged if that was the case.

Also, regarding “no-shows”, I too would love to vent about those people. What prevents a contractor from making a simple courtesy call to say they’re not interested in the job!?

by Jiro in Danforth Mosaic about 3 years ago

Line 1: Stumpo Contracting
Line 2: No show and No call
Line 3: It started it started wrong as after talking on the phone for a first contact, I sent photos and description of the project asking for them to have a look and call back. After a while nothing. I decided to call and Gino just totally forgot about it (not even remembering the email and project). I send it again and we convene for a visit on the phone the day before. On D day, it is a no show and no answer to phone call.

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