Category :
Heating & Air Conditioning
Address:
2 Lansing Square Toronto , ON M2J 4P8
Owner/Manager:
Customer Support

Reliance Home Comfort

Company Profile

Reliance has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners and water heaters, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.2 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of...

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Servicing:

Windsor, London, Sarnia, Chatham, Sudbury, North Bay, Thunder Bay, Brantford, Niagara, Kitchener, Waterloo, Guelph, Halton, Hamilton, Burlington, Oakville, Brampton, Mississauga, Toronto, Kingston, Richmond Hill, Etobicoke, Sault Ste Marie

Reviews for Reliance Home Comfort

Show:

Apr 11, 2014, Windsor

10

We were pleased with Betty Burton's knowledge as to what system would best meet our needs. After we decided to purchase the new furnace and air conditioner, Betty arranged to have it installed in two days. Betty called us later to ask if the installation had gone well and to ask if there was anything else she could help us with. We feel lucky to have had Betty as our co-ordinator.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$6,000.00
Company Response:
Thanks so much Gary and Connie. Betty is certainly one of the best and we value the time you've taken to share your wonderful experience. I will be sure to share this feedback with Betty and the team. Kind regards. ~ Rich

Apr 11, 2014, Brantford

10

We had the boiler system replaced in our century old home. There were many problems getting it installed and running properly. Reliance was there for us the whole way, Joe Boseley came in after we had some issues and made sure we got the best contractors in to get it running properly. Joe went out of his way to make sure we had everything we needed to be comfortable while the system was being replaced. They were always on time and followed up to make sure we were happy with the results. This is not the first time we have had great service from Reliance, we had the protection plan on our old system and they would often come in to get in up and running when we had issues.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$0.01
Company Response:
Thanks Alex. I will pass this feedback along to Joe and the team - we appreciate the time you've taken to share your experience. Thanks again. ~ Rich

Apr 11, 2014, Mississauga

10

Called Reliance and Tom came by within the hour to check on our noisy furnace, super nice guy and explained everything clearly. Recommended the best choice for our home and took care of all the paperwork. Installation guys came in the next day, very professional and really happy with the service. Would definitely recommend.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$3,000.00
Company Response:
Thanks for choosing Reliance Home Comfort Mona. We appreciate your business and value the time you've taken to share your experience. ~ Rich

Apr 11, 2014, Saint Catharines

10

Have dealt with Reliance for many years. Had a furnace and water heater installed. Excellent service during purchase, installation and follow-up. Reliance Home Comfort rep Jason Rowe was very professional and informative when arranging the installation!!!

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$6,000.00
Company Response:
We appreciate your kind words Peter. Thanks for choosing Reliance. I will be sure to share this great review with Jason and the team. Thanks again. ~ Rich

Apr 11, 2014, Hamilton

10

Fantastic service, right from the telephone reception for booking appoint to installation.Reliance Home has the best workers and crew possible. Cannot say enough about Kyle. Very personable,all questions were answered honestly(even some I didn't know I needed to ask). Install date came and crews very punctual(a rare practice at other companies)They cleaned up after themselves!!!! Didn't even know the were here! WOW What a great experience from start to finish Keep doing what your doing, its the best service I have ever had hands down So glad it started with Kyle and kept going KUDOS !

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$8,000.00
Company Response:
Great news Arlene. The level of service we provide is certainly the pride of the organization and we sincerely thank you for choosing Reliance and for taking the time to share your story. Have a wonderful day. ~ Rich

Apr 10, 2014, Oakville

10

Jeff and Dan replaced our furnace and A/C, today. These gentlemen were wonderful. Friendly, polite, accommodating and very responsive to our situation. The work was done very quickly with virtually no impact on us. I was then given a full run through of the system before they left. We could not have expected better service.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$8,000.00
Company Response:
Hello Gary. Thank you for choosing Reliance Home Comfort. We value this wonderful feedback and will be sure to share it with the team. ~ Rich

Apr 10, 2014, Belleville

8

Technician came promptly around 4:30 p.m. - said my machine should be raised - showed me the problem - showed me where to read the sticker on the heater that describes the problem - and was very helpful . The Technician was prompt, courteous and represented your company well. Technician Barry Greer - #1691 - Kingston Office. Thank you.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$50.00
Company Response:
Thank you for taking the time to share your experience Harriet. We appreciate your business. ~ Rich

Apr 10, 2014, Mississauga

10

The sales rep, Tommy, was very professional and informative. He arrived on time, evaluated the system that we had then showed me a variety of choices. I believe he guided me to make the right choice for my home. Very much appreciated.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$4,000.00
Company Response:
Tommy is certainly one of the best Deb. Thanks for the kind words. I will be sure to share this feedback with the entire team. We appreciate your business. ~ Rich

Apr 10, 2014, Sudbury

9

John came and checked out our hot water tank. We didn't have hot water on Tuesday evening April 8th, 2014. Next day, we had hot water. Don't know what the problem was, but thought we should have it checked. Everything seems to be working just fine. Good job.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$0.00
Company Response:
We're glad to hear this Janet. Thanks for choosing Reliance and for taking the time to share this experience. ~ Rich

Apr 10, 2014, Brampton

10

The Tech came in knowing the problem and quickly corrected it, his name was Richard Podzorski. Very Happy with the level of service from time of arrival to understanding the problem. Thanks once again. Brampton

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$20.00
Company Response:
Thanks Terenzi, we sincerely appreciate this feedback. ~ Rich

The reviews on this page are the subjective opinion of the Author and not of Home Stars Directory Inc.

Company Profile

Reliance has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners and water heaters, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.2 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 400,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.

Products & Services

Products
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers
Services
Protection Plans, Service & Repair, Home Security & Monitoring
Brands
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai

Credentials & Financial Information

PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT PROVIDED
Yes

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