This was an amazing service. Peter was very quick and professional. I called him at about 3 p.m. and the very next morning at 7.45 he was in my house fixing the fridge. The whole operation took about 10 min. The only thing he asked me before coming was the maker and model of the fridge, so he came prepared with the part. Again, this was an outstanding service and based on that, I would recommend Modern Appliance to anybody.

Company Response:

Hi Christian Thank you for taking the time to rate us We are glad we were able to help you, Thank you for your business

Peter responded very quickly to my email enquiries. Though booked up for weeks, he managed to squeeze me in when I said my broken washing machine was making my life very difficult. During his first visit, Peter assessed the problems and told me that the washing machine and the kitchen stove should be replaced after explaining why and how. He gave me a lot of useful advice on types of appliances that would meet my needs. He also agreed to order light bulbs for my fridge and mycrowave, and came back in about 10 days to install them. Very efficient, polite, pleasant and amazingly clean and tidy!

Company Response:

Thank you for the great review! We appreciate your business

We are very pleased with the service that was provided. Professional service with a smile. Peter was very informative about the repair and was helpful with other problems we were experiencing with our cupboard door next to the refrigerator. He adjusted it at no extra charge and without us asking him about it. Thanks Peter.

Company Response:

Hi Andy Thank you for the excellent review ! It was a pleasure dealing with you

I called Peter and explained the issue I had with my stove over the phone. He came to my home with a relay that he thought would be the problem. His diagnosis was accurate and my stove was repaired in no time. Peter is a true professsional who takes pride in his work.

Company Response:

Thank you for the great review, we apreciate your business

I called Peter on Wednesday morning and explained the problem of the ice maker not working. He told me to unplug the Fridge for 24 hours (necessary for the ice build up in the freezer to thaw so he could replace the part that was broken) and he would be here with the necessary replacement part on Friday morning. He was right on time and fixed the problem. Courteous and Professional. If you need ANY appliance servicing - look no further!!

Company Response:

Thank you Rick for taking the time to rate our company! We appreciate your business.

Called Modern Appliance to repair my Bosch dishwasher. We arranged a visit next day, Peter was polite, knowledgeable and very thorough. Would highly recommend you call Peter next time anything breaks down, you will be pleased.

Company Response:

Thank you for taking the time to rate us We appreciate your business

Peter was prompt and professional. Fixed fast and now works great. replaced waiter dispenser reservoir and ice maker. Peter has repaired our appliances in the past. Know everything and can fix any appilance

Company Response:

Thank you Pat for the great review

Our Samsung refrigerator shut down completely about a month ago showing 88-88 sign on the display board. After reading great reviews on this website, I contacted Peter. We tried few things that Peter told us over the email but nothing worked. In the end, he replaced the relay board. It took 2 weeks to fix the refrigerator because the part he ordered arrived late (I was aware of this). After a month, it shut down again with the same problem and also the temperature display buttons were not responding. Since I had a good experience with Modern Appliance the first time, I called Peter again. However, he told me that "Modern Appliance will no longer deal with Samsung anymore due to the fact that the part department is always late and ships out wrong/broken parts". He thinks there is something wrong with other boards. He never came to check if the relay board they replaced was defective or not. At this time, I am very disappointed with the service provided by the Modern Appliance. [UPDATE] It was very unprofessional of Modern Appliance to call and tell me that they are upset with the review. When your advice didn't fix the problem I requested for a service. However, your last email stated, "we have cut that manufacturer out. You would have to contact them direct. The parts you probably need are the temperature thermistors." Did I not give you a chance? Why did you not inform me for over two weeks that you have re-ordered the part? I do appreciate the very first service you have given us. However, this unpleasant phone call from you left a bitter taste in my mouth. Thank you.

Company Response:

Hi Michelle, your relay board was re-ordered despite the fact that we were not going to deal with Samsung. It was not our fault that the part may have been defective or that you may have had a problem with another component. The refrigerator did work with the new board. It's unfortunate you did not give us a chance to come back and see if the part we installed was defective, or if there was another issue. Let us know if you want us to cancel the order of the relay board. Thank you. Regards, Peter.

Our whirlpool dryer quit on us the last weekend, I called MA, the gentleman who answered the phone was very helpful and told me a few tips on how to diagnose the issues myself over the phone. I followed the advice and eventually fixed the issue myself. Even though MA didn't end up getting the business, but the integrity shown in the process is worth commending. Thank you!

Company Response:

Thank you for the great review