We have used Mud Monkeys twice (on different houses). The service was excellent. On the current job, the ground settled over time where they worked and they came out and fixed it no charge both times. I would definitely recommend Darby and his team. Great service, good price and totally trustworthy. On another location, we had issues with a drain outside our back door that would clog up in downpours. Darby recommended disconnecting the downsputs and extending them away from the house. We did this and it solved the problem. Great advice at no charge.

Company Response:

Thank you for taking the time to write us such a positive, kind review we greatly appreciate it. Glad we could be of service.

From initial quote, to fielding any post job questions, Darby was consistently professional, helpful, responsive. I honestly can not recommend this company more highly - very high quality work, done quickly (nothing lagged, etc.), clean work site, and a very good price. Will recommend to any friends with basement water problems.

Company Response:

Thank you for taking the time to write us such a positive, kind review, we greatly appreciate it. Glad we could be of service.

Excellent work done in a timely manner with constant communication. Very reasonable rates - what else can you ask for? Darby is an experienced professional with great workers who do their job very well. From recommending an architect to do drawings/handle permits to checking on finished work we're very pleased with the outcome of their work. Is there any wonder why they're so busy? Thank you so much!

Company Response:

Thank you for taking the time to write us such a positive, kind review, we greatly appreciate it. Glad we could be of service.

Outstanding service! Very professional. Easy to talk to... Explained the entire process. Clean-up was very good. Highly recommended! Job estimate was accurate and finished on time. Very forthcoming about progress during the project.9 on time. Very forthcoming when questioned about the progress

Company Response:

Thank you for taking the time to write us such a positive, kind review, we greatly appreciate it. Glad we could be of service.

I cannot speak highly enough of Darby’s professionalism. We contacted several waterproofing contractors, and although we did not use Darby (due to timing), he was very honest and gave great advice. In addition, we had several questions after his visit and he was very prompt in his response. He had no hesitation in working with our structural engineer and in fact recommended that we also get additional opinions to ensure that we made the best decision. I would have no hesitation in using Darby and his team in the future

Company Response:

Thank you for taking the time to write us such a positive, kind review, we greatly appreciate it. Glad we could be of service.

I have worked with Mud Monkeys on two occasions. The first was last year when I was looking for a waterproofing company. Darby was very busy at the time and I was anxious to get the job done, so I went with another company. This other company was so bad that I actually called Darby mid-way through the project for advice and assistance. He willingly provided this, without charge, and it was invaluable. This year I hired Mud Monkeys to waterproof a small section of my basement not completed by the other company. Darby came out quickly and gave me a quote and the guys were there within a week. The quote was more than reasonable. The guys showed and explained their work to me every day, they were quiet, clean and professional and I would hire them again without hesitation.

Company Response:

Thank you for taking the time to write us such a positive, kind review, we greatly appreciate it. Glad we could be of service.

Darby and the Mud Monkeys crew were simply exceptional. They were prompt, courteous, efficient, and they kept me informed of every step along the way of the job they were doing. I will be hiring their services for another project and would not hesitate in the least to recommend them highly to anyone!!

Company Response:

Thank you for taking the time to write us such a positive, kind review, we greatly appreciate it. Glad we could be of service.

Darby and the Mud Monkeys are the hardest working and most professional crew we have ever had the pleasure of hiring. From start to finish they repaired and completed the underpinning of our foundation to the highest standard. And, they were always happy to pause their work to explain exactly what they were doing and why. The project ended on time and on budget (even though there were some complications due to our older home/previous amateur work). I would not hesitate to hire them again for any future projects. Thanks to Darby, and to homestars for the service.

Company Response:

Thank you for taking the time to write us such a positive, kind review, we greatly appreciate it. Glad we could be of service.

When water seeped into our basement along the rear wall we got quotes and chose Mud Monkeys based on references, the apparent competence shown by owner and hands-on manager Darby, and a detailed straightforward quote. We were not disappointed. The job was done exactly as described and entirely to our satisfaction: quickly, neatly and successfully (no more water coming in despite heavy rains). Interlocking bricks had to be removed and because it was winter time, had to be set aside for re-installation in the spring. When it came time in January for us to settle up with Darby, it was he not us who suggested we hold back an amount until the spring work was done. A date for that work was set and met. Throughout, we were impressed that we were nearly always able to get Darby on the phone w/o delay and if he had to call back, he did so almost immediately—no intermediaries between him and us. It turned out that two other walls are now letting water through and Darby and Mud Monkeys will be doing the work. We give them 10+. M & J, Toronto, May 25 2010

Company Response:

Thank you for taking the time to write us such a positive, kind review, we greatly appreciate it. Glad we could be of service.

10++++++ On time, On budget, polite, friendly, AMAZING! Our house is very close to the water table and our basement was constantly damp. The dampness would get worse when it would rain and water would trickle in from various cracks and holes in the foundation. It was not possible for us to do traditional exterior waterproofing so we needed an interior water management system. Last November, Mud Monkeys tore up our existing concrete floor and dug out about 9 inches of wet earth. All that material went out of a very small window by shovel and wheel barrow. They then plugged the holes in the foundation, installed a waterproof membrane, an interior weeping tile and a sump pit. They then back-filled with gravel and poured a brand new concrete floor. (We also had plumbing work done by a different company.) We were very impressed with the team and with the work. The workers were diligent, polite and friendly. Darby was always easy to get a hold of and responded to all our questions and concerns. They worked hard; the project was done on time and on budget. It has been several months since the project was completed, with several very rainy periods, and the basement has remained dry. We are very happy and feel confident that we can now proceed with finishing the basement.

Company Response:

Thank you for taking the time to write us a positive, kind review, we greatly appreciate it. Glad we could be of service.