Mud Monkeys Waterproofing

Rating: 5 out of 5

Mud Monkeys Waterproofing reviews (333)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jan 2025

    Mud Monkeys are who you Want for Waterproofing!

    I first used Mud Monkeys about 24 years ago when i had flooding in our basement. I saw their truck servicing a nice house at the end of the street so had them along with two other quotes from other companies come in to assess. Darby immediately made me feel confident in their abilities. He had a down to earth and kind demeanor and made me feel that he would get the job done. He did! I never had another issue in that part of the house again. Some 15 years later we started to have water coming in at the back of the house into the basement apt kitchen. Finally it got so bad we had to call Mud Monkeys in again, This time i did not go out for a 2nd quote. Whatever the cost was going to be, i was going to pay it as i 100% trusted Darby and the quality of thier workmanship. I also really took comfort in their 20 year guarantee. They stand behind their work! I have full confidence that there will be no further flooding in our basement. I recommend Darby to everyone who asks.

    Answer from pro:

    Thank you so much Liz for the awesome review It's been a great pleasure working with you and Bruce over the years

    Reply created 20 Jan 2025
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jan 2025

    Basement Floor Repair

    We were extremely satisfied with the work performed by Mud Monkeys. A small portion of our basement floor collapsed due to erosion caused by plumbing work conducted over two decades ago that was not properly backfilled. Mud Monkeys demonstrated professionalism, punctuality, and courtesy throughout the project. They promptly responded to all of my inquiries, arrived on time to complete the work, adhered to the original timeline, and delivered the project within the quoted price. Drop cloths were laid down, and the work area was kept clean. The newly laid floor looks great.

    Answer from pro:

    Thank you so much, Jeff for the review It was a pleasure getting to know you and working with you Darby

    Reply created 10 Jan 2025
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Dec 2024

    Water proof cold room

    Wed been waiting and waiting to get our leaky cold room addressed and then were forced to do so when the Toronto monsoons came! To say that Darby and his team were amazing is an understatement! We had water pouring in! He gave me a quote and stick to it! The work was done in a timely fashion and they were very thorough! As more rain came and my anxiety levels were peaking I went down to the cold room after the job was a week old. DRY AS A BONE! I will always recommend Mud Monkeys to my clients and friends. They rocked it!

    Answer from pro:

    Hi Jackie Thank you for the awesome review. It's been a pleasure knowing you over the years and working on your homes. You have a great Christmas thank you Darby

    Reply created 16 Dec 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Dec 2024

    Basement waterproofing

    We hired Darby and his team to waterproof our basement after discovering a leak, and Darby assessed our situation carefully and suggested a waterproofing approach without trying to upsell us. The team worked quickly and efficiently and left a clean work site at the end of each day. Much appreciated, would recommend!

    Answer from pro:

    Thank you for this MATHEW. We really appreciate it. Darby

    Reply created 17 Dec 2024
  • Review from Thom Zimerle
    Rating: 5 out of 5
    Review left on 11 Dec 2024

    Leak in basement

    I highly recommend Mud Monkeys! Darby and his team are honest, efficient, hardworking and knowledgeable. Thanks guys!!

    Answer from pro:

    Thank you Thom Thank you for the kind words Darby

    Reply created 12 Dec 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Dec 2024

    Interior Waterproofing

    Following the heavy rain over the summer, we needed to get some interior waterproofing done in our semi. Darby was responsive and got us a quote in short order and was able to book us in before the end of the year. His team did great work, were efficient and professional throughout (even as we worked from home during the day). Darby was on site to answer all of our questions and made sure we understood what was being done each step of the way. Cost came in at the quote given. We are having them back in the spring to do our exterior. Highly recommend to anyone needing waterproofing work!

    Answer from pro:

    Thank you for this Nick Look forward to getting back together in the spring time and deal with the external part of the foundation You guys have a wonderful Christmas thank you Darby

    Reply created 10 Dec 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Dec 2024

    Foundation waterproofing

    We called on Darby and his fantastic team of professionals to help us resolve some dampness in our basement along the driveway wall. He recommended digging a smaller trench along our foundation to see if the dampness was limited to that area. He came with his crew right on time. After digging the trench they discovered that there was weeping tile installed which was fortunate for us, and he tested it with water to ensure that it was draining as designed, added more waterproofing, parged part of the foundation, and added a window well so that the basement window which sits at almost ground level was protected. He gave us some other ideas around levelling of the driveway which we will do in the spring. Darby is a real diamond amongst the trades and his crew are hardworking, friendly and professional. They explained everything to me and worked continuously over the 2+ days and in the most professional manner. Darby has decades of experience and you will immediately know you are in great hands when you meet him.

    Answer from pro:

    So good Can't say enough how you and your wife were so courteous and gracious to the men Thank you for the awesome review and you guys have a wonderful Christmas Thank you, Darby

    Reply created 9 Dec 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Dec 2024

    Waterproofing/Basement Weeping Tile

    Darby, Nick and his crew were knowledgeable, prompt and highly professional during our basement repair. The area was well prepped and cleaned up. Could not ask for more.

    Answer from pro:

    Thank you so much, Allan Just a pleasure getting to know and work for you guys thanks for everything Darby

    Reply created 9 Dec 2024
  • Review from Customer of Mud Monkeys Waterproofing
    Rating: 5 out of 5
    Review left on 6 Dec 2024

    Basement waterproofing and sump pit installation

    I hired Darby and the Mud Monkeys to do waterproofing on two walls in my finished basement and to install a sump pit for a sump pump. Darby and his crew were extremely professional throughout the whole process. The work they did was excellent and there were no suprises or issues., and the work came in exactly as quoted. They carefully moved my shelves and furniture and covered everything to protect it, and put everything back once they were finished. I have used Darby's business for all of my waterproofing needs for over 22 years, and all of the work they did on other sections of the basement were there were leaks have held up over this time. I cannot recommend Darby and the Mud Monkeys more highly!

    Answer from pro:

    Thank you so much for the great review Darby

    Reply created 9 Dec 2024
  • Review from Aspasia Dassios
    Rating: 5 out of 5
    Review left on 6 Dec 2024

    Basement interior waterproofing

    I had the pleasure of working with Mud Monkeys for a ground water issue in my basement last month. These professionals diagnosed the issue and explained it clearly to me. The day the interior waterproofing was to be done, Mud Monkeys made sure to protect my stairs and floors, do the job in the time-frame predicted, and clean up afterwards. They even guarantee the job for 20 years. It was truly a pleasure working with them. I have already put them on the list of approved tradespeople for a group of property owners I belong to.

    Answer from pro:

    Thank you, Aspasia for the tremendous review It was a pleasure working with you. Thank you, Darby

    Reply created 10 Dec 2024
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