After deciding not to chance another winter with our 25 year old furnace, we decided it was time to replace it. We got 5 quotes, including Aire One Heating & Cooling. We worked with Darren who we had met at the Home Show months before and he ended up giving us the best price on like-for-like equipment (York). The lower quotes were for less expensive equipment (i.e. Goodman). He promised us the best installation team and I must say, these guys did a fantastic job. Fast, clean and two years in now have not had an issue. I was nervous at first because I had read some questionable reviews along side some good ones, esp. the Mississauga office, but if you go with these guys, ask for Danny the installer. Fantastic!! I would recommend to anyone.

Called them up and they said that they would be there within the hour and they showed up within the hour. The gentleman took it one step further and checked the heat exchanger and it was leaking making it unsafe for the family, so he had to shut us down and said that he would show up at 8am the next morning with a new furnace (quoate was doen that night, with a prety decent cost, considering the circumstance)and they showed up at that time with a new furnace. The work was quick and clean and you didn't even know that they were there and had installed a new furnace. The gentleman was very knowledgable and gave us his contact information and said if we had any problems to give him a call and he would come fix it or make sure someone did. The biggest thing for me was that we didn't even know he was there after he left.

Provided cost effective quote, arrived for install at specified time, worked professionally leaving no mess behind. Explained maintenance and thermostat before leaving. Was very happy with both the install and the product it self.

Reasonable pricing, prompt service and professional work by Technicians. Sales consultant needs confirm to his offeres, whether oral or written. In our case, $400 was carrier rebate, but we get only $350. He offered 3 months interest free and waives of $40 admin fee. He went back on his words. (In fact, we never even asked for!!)

Company Response:

Hello, Thank you for your feedback. I would first like to thank you again for your business. I am truly sorry to hear about any confusion about the rebate and financial fees. It is so much information to exchange at one time, that sometimes we could miss some important information in that process. As far as the administration fee for your financing, the financing company will automatically charge every single transaction regardless of how much you are borrowing. Unfortunately, we have no control over that fee. As far as the Carrier rebate, the rebate does not come from our company. You would get the same amount of rebate as anyone in North America. We just helped with the online application process. Please do not hesitate to call me directly with any other questions. As well please do not hesitate to refer me to any one you know that needs professional service and advice. Thank you, Joseph

Rules & office personnel were professional. but key was polite and experienced installers who did a great job. Initially there was a bit of a disconnect between sales person and the office- maybe due to accident or illness of sales man? (George) - but otherwise, okay.

Company Response:

Thank you very much for your business and for choosing Aire One again for your boiler installation needs. We do appreciate your business and your honest feedback. We thank you for your patience and graciousness. We're grateful for customers like you. Take Care, Customer Services Department of Aire One Heating & Cooling in Oakville, Ontario, Canada

Over the year I have been pleased with the level of service Aire One has provided. I have found your services to be very reliable and through- well ahead of most other companies.

Company Response:

Thank you very much for your business and for choosing Aire One for your heating and cooling needs. We appreciate your business and your feedback. We are happy to be able to provide for you a wonderful service experience. If you have any other questions or concerns please do not hesitate to call the office or email me at admin@aireone.com. I would be more than happy to be able to help you in any way I can. Sean Ferenczi, Service Manager

very knowledgeable- high standards of work- your technicians are out standing! If your office staff is as efficant as your sales and the tec team, there is nothing you need to change- with regards to follow us with that rebats. At this time, i'm sure they are just as great- thanks for a super job!

Company Response:

Thank you very much for your business and for choosing Aire One for your installation needs. We appreciate your business and your feedback. If you have any other questions or concerns please do not hesitate to call the office or email me at admin@aireone.com. I would be more than happy to be able to help you in any way I can.

Very Professional and efficient service. Our furnace went on the coldest day of the year. We had a service call, sales rep and installer in by 3pm same day. By 2pm the next day, we had a new furnace and air conditioner installed! Sam & Nasser were neat and managed to work very effectively. We needed a hole cut in the ceiling to fish the humidifier hose through and it was perfect. Thank you. M and J - Toronto

Company Response:

Thank you very much for your business and for choosing Aire One for your installation needs. We appreciate your business and your feedback. We are happy to have been able to provide for you heat on the coldest day of the year. If you have any other questions or concerns please do not hesitate to call the office or email me at admin@aireone.com. I would be more than happy to be able to help you in any way I can. Sean Ferenczi, Service Manager

Salesman was very courteous, professional & knowledgeable- Frank Occhipinti. Technicians arrived promptly and scheduled. Include A.C. weather cover with purchase of Ac unit! Technicians left my home clean and in order.

Company Response:

Angela, thank you for your delightful response. Your positive experience with our company is why we exist and continue to strive to achieve excellence for all our customers. Please do not hesitate to call us for continued service in regards to your maintenance for your equipment. You have our contact info on your Air Conditioner & Furnace Unit. We love to hear from you again. Thank you for telling your friends and family about us. We are grateful! On behalf of all 10 locations of Aire One Heating & Cooling to serve you better.