Warren was excellent to talk to over the phone and provided a quote on a tree I wanted removed from our backyard shortly after our conversation. When I asked how much more to remove another tree in the yard, he was very reasonable on the additional cost. When the trees were taking down, I was at work but we had an ant problem and found the source of their nest which Warren advised on how to deal with the nest via a follow up call that evening. We have not moved to another home and will be using his services to remove two trees from our yard again.