Profmovers Company

Rating: 2.5 out of 5

Profmovers Company reviews (2)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Nov 2012

    Great company to use!!!

    I found Profmovers online after researching a few companies and shopping around for a good rate. The three movers who worked were extremely courteous, efficient, and helpful. They showed up to my place right on the dot. They boxed all my things up and loaded it on their trucks quickly. None of my things broke in transit, and all throughout the process the guys were very careful with my boxes. The final cost was really affordable. Thank you, for taking the stress out of our move! Should I move again in the future, I am definitely calling Profmovers and I also plan on highly recommending them to anyone I know who needs good movers!
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 2 Jun 2012

    Moving

    Anything BUT professional. Do not use them. Profmovers is one of the most unprofessional companies I have come across. They cannot do their job properly and they certainly do not deserve to be in business. This was my experience: - False advertisements: They’ll tell you everything you want to hear BEFORE they take your money - Picked up my belongings and money but never delivered the service they promised - Unresponsive email and telephone correspondences. When we finally get a hold of them, the conversation usually turns into an argument - Profmovers attach fine prints to our signed documents after the fact—basically adding clauses to cover themselves - I eventually had to hire a better company to pickup my belongings from their warehouse and move all over again - The refund process was even more daunting: They kept a 30% of the payment to cover “expense,” which was disclosed after the fact; money was not available the first time we visited their office; asked us to wait for a cheque in the mail; then they had an issue with the bank and can no longer issue cheques (red flag); the manager eventually asked us to pick up the money ourselves—basically take it or leave it If you want to save yourself the trouble, don’t hire them. Hire a reputable company instead. Always check for a good BBB rating.