Wallace Fleming & Associates brought life back bigger than we could have expected after our basement flooding. What made it so much bigger was after demolition and they’d have time to consider what was being done, they came forward and suggested that we weren’t far off the cost of gutting the original basement from the 70s and starting over again with a modern layout and materials. They suggested this even though the delay in designing a new basement would put our timeline into other jobs already in their queue. They risked their performance to ensure we would be happy with the end result. The quality of the work was tremendous and they noted and fixed issues we weren’t aware of. The tradesmen were high quality and were well mannered, clean, and always cognizant of the fact that this was someone’s house they were working in. They and Wallace Fleming & Associates focused on making things right for a client standpoint as well as going beyond “just doing it to code.” Changes we highlighted were received well and integrated in to the overall design and construction. When it was completed, they worked harder than normal to ensure us and their new jobs stayed on time and were delivered with the quality everyone demanded. If it hadn’t been for Wallace Fleming & Associates focused’s focused efforts in working with the new timeline, their focus on quality and customer satisfaction, we easily would not have a showcase basement that is the envy of our neighbours and friends and a constant source of family entertainment and quality time together. Wallace Fleming & Associates focused have made our family closer and given our kids the perfect place to invite their friends to interact and socialize. Yes, because of Wallace Fleming & Associates focused, our home has gone from good to great.

Vaughan did a fantastic job on this project and was very professional. Consistent communcation and pleasure to work with. Also helped out and provided advise for other house matters. I would use Wallace Flemming again and highly recommend them.

I had a water leak and all the preferred insurance contractors couldn't give me a timeline, or explain what needed to be done. Vaughan was informative and professional. He and Brent completed the job quickly and for the same price the preferred contractors quoted! They had excellent contact with me and cleaned up promptly. I would recommend them to anyone who needs home repairs done. Thanks guys!

Vaughan and his team did a fantastic job on our new basement bathroom. He and his team were informative, kept a tidy work area, and kept us updated on the work schedule. We would recommend them to help with your project and look forward to doing future projects with them.

Company Response:

Thanks for the feedback Frank. We appreciate it! Knowing exactly what you wanted and doing it right makes a big difference in the execution of any project. We look forward to working with you in the future.

My condo was in need of a bathroom renovation which entailed new porcelain tiles for the floors and walls. Brent was able to find us a tiler for a good price within a couple of days. Brent was very professional and updated me regularly, making sure the job was done properly. He was helpful and provided me with advice on the other jobs that I tackled on my own. I would strongly recommend using Wallace Fleming & Associates.

Professional, friendly, responsive and meticulous: Wallace Fleming transformed our dowdy 1970s kitchen into something we really love--at a reasonable price and within a reasonable time. When small problems arose in the course of the project, Brent was here in a flash. I wouldn't hesitate to recommend Wallace Fleming to anyone, including my mother.

This was our second project contracted by Vaughan and Brent and we are definitely thrilled with the end result. It took approximately 3 months for the work to be completed, but we know we will not have any problems with any of the work completed, as always, quality is a high priority for these guys. We had new windows cut and installed, moved drains and support beams to maximize space in our 700 sqft basement. We are very pleased with the work provided by such excellent contractors and subcontractors. Looking forward to the kitchen reno next year!

We are very pleased with the work performed. Very good quality. Design was built exactly like we had discussed. No problems at all. Would highly recommend to others. Looking forward to working together in the future.

Scope of work was to remove a wall between dining and living room, reconfigure two bedrooms into a single bedroom and walkin closet, change the bathtub, change the main entrance to the house. About 400 sq ft of flooring was replaced in our 1100 sq ft house. Work was completed in a timely manner with signficant extra time put in by Vaughan Wallace to do so. Work required coordination and planning/sequencing of trades to ensure no unreasonable delays caused by any single trade. The house was left in a clean condition after every day. We were living in the house during the period. The work was completed with uncompromised quality and effort and the results look great and will add significant value to the house. The contract (and subsequent change order) was clearly written with the appropriate detail. The work was completed and was redone when we were not fully satified (e.g. a leaking valve in the bathtub, repainting a surface that was affected by unknown underlying paint layers and fixing a water line that exhibited iron from pipes). There were no surprise extra costs at the end of the project as all additional items or tasks and their cost implications were discussed prior to commencing work. The work progress and the expected future work was communicated daily. This was very useful for managing our expectations and knowing when someone was suppose to be doing work. There were no surprise visits by subcontractors that were not communicated by Vaughan. Vaughan was involved at the design and ideas stage to assist with us understanding the anticipated costs. This was extremely useful and was provided as free value added advice prior to preparation of a detailed quote or signing the contract for the work. In general the communication is key and the critical to the success of the project.