I had never purchased a washer or dryer before so was hesitant. I thought future shop was just for music and other related electronics - so I was actually in there shopping for something else. A lovely store clerk named Mike was so helpful, didn't up-sell me when he most likely could have and worked out all the delivery details in just under an hour. The washer and dryer work wonderfully - who knew samsung even made them!

I lost my camera and needed to replace it. Unfortunately I needed to replace the original one with the same make and model as I had a underwater case that would only fit that make / model. The staff went to considerable effort to find it for me and I was impressed with the great customer service I got.

We bought a Sharp air Cleaner and a Panasonic Microwave Oven from Future Shop, and overcame our initial instinct to refuse the service contract. These salesmen must make a good commission on the service contracts because they put more effort into selling them than they do to giving you the information on the appliance. Anyhoo, the $30 we paid for the microwave was well worth it because when it broke down 2 years later we hauled it into the store and walked away with a new one. We had a salesman chase us around the store to tell us firmly that they only accept "electronics" for recycling, but once he figured out (after we repeated ourselves a few times) what we were there for he apologised and the transaction was smooth.

I had purchased 2 laptops from Future shop, with extended warranty 2 years ago. For unknown reason to myself they stopped working. I took them both back to Future Shop 2 weeks ago, received quick and friendly customer service from the technician, he advised me it would take approx 2 weeks to fix the problem and they would call me as soon as they have them back. i received a call today, advising me that the laptops are and fixed. Overall this has been an excellent experience and would absolutely purchase from them again.

I bought a audio package for my car, and purchased install with it. The installers were awesome and i was very satisfied.I will shop here again. Great customer service, great people, great prices!

We went to buy a new TV from our old tube. The experience was great our sales person knowledgeable helpful and genuinely wanted to find the right tv for my family. The price was reasonable and the setup was quick and everything was explained thoroughly .

I went to a bunch of different store and they were the best to deal with!They will price match anyone.I will be coming back to get some more things! Highly recommended!

the delivery men were very helpful in bringing in my appliances hooking them up and even removing the old ones when they weren't really supposed to they were also on time