We planned a complete overhaul of a 2200 sq foot condominium following our retirement. Steve's team at Towne Contracting was able to deliver on our vision, making our project a huge success. Renovations are never easy as even with a designer it is never possible to plan every detail and every obstacle in advance. However, there are 3 reasons why we would highly recommend Towne Contracting: 1. Flexibility Steve's team showed tremendous flexibility as plans changed and unforeseen circumstances presented themselves. They also did a great job working with a designer they had never met and a condo management team with very strict rules. We also hired a separate company for our flooring and Steve worked very well in liaising with them. 2. Quality They didn't stop until everyone was happy with the final product, and took pride in their work. This is very important in a business where some contractors try to get in and out as quickly as possible. The project went on longer than expected, but this was largely because of the scope of the project got larger with time. 3. Pricing Their pricing is very competitive for the quality that was delivered. We added many additional jobs from our original contract, and Steve was very flexible in pricing these. Thank you Steve for a job well done! We are very happy with the final product!

Unfortunately can't give a ten. Did 2 bathrooms for me. They look great but details were not completed. Steve came to see the job and provided a written estimate for the first bathroom. Milan did the work and kept to schedule and price. The second bath I got only a verbal estimate. Both prices were fair but second bathroom was not completed in time. I think Milan was working another job at same time. Some days little work was done. While he was always nice and may have been well intentioned he did not deliver what he said he would. He also talked me out of things I wanted. He told me he would patch the old drywall when I asked for and was willing to pay for new drywall. He didn't seem interested in replacing the fan and so reduced the price. I would have rather solved the fan issue. He seemed anxious to get to the next job. Unfortunately, Steve never came to see the final job. I have fixed some of the things that Milan never came back for. We removed the pop-up plug for the bathtub that never held it's seal and got a rubber plug. Not what I wanted for my new bath. I really liked these guys and would have loved to have rated them better. This may be a case of growing pains where the owners have lost control of the finished product. I waited a year to write this review ignoring many prompts from this site during that time. Did Steve ever wonder why?

Company Response:

Hello Lisa Thanks you for taking the time to write this review. I am sorry that you were not 100% satisfied with our project. You were a pleasure to work for, however I feel that you might of taken some assumptions that are not correct. I actually did come by to see the finish projects and I do believe that it was one of the nicest bathrooms we have worked on. We didn't intend on talking you out of features you wanted, it's just that in a condominium we work with limitations and there are things that just can't be done. I wish you would of brought these items to my attention. Thanks again Steve

Our Bathroom was a mess! our floor had severe water damage and it was leaking into the garage damaging the ceiling there. We found Towne Contracting through a friend and I am extremely glad we did. They were very professional, very organized, and did extremely good work. They were always on time (they even came in a snowstorm on a day when we stayed home from work). Our bathroom looks gorgeous now. My wife and I are extremely happy. We will be contacting them for all our home projects.

Dan and Tom were an incredible pleasure to work with. They treated my small bathroom reno as if it were a project ten times its value. Their work was dealt with a measure of great pride and it showed in the outstanding results. The space for my bathroom was an unusual configuration, but it never fazed Dan/Tom who have now made it by far the best looking bathroom in the house. They were gentlemen at all times, both with their work and with the environment they worked in. They were impeccably dedicated, several days working long into the evening. If I had any other project in my home, they would undeniably be the first whom I would go with. Thank you, Dan and Tom, so much for all your hard and outstanding work. Vladimir

Dan and his team did an amazing job. They were here every single day until the job was done. Fantastic attention to detail. You are very lucky if you get to use them.

I hired Towne to do a complete bathroom overhaul, and some specific work in the basement - potlights, and removing an old kitchen space. I hired them as a designer, to do the work for some of my clients. I couldn't be happier with them. Not only was their price reasonable, and their timeline was fantastic, and they worked hard but Steve and his team are a joy to deal with. I value trust when working with trades, and knowing I don't need to micro-manage them while they are on a job makes me happy. My clients are also very happy with the work, and with the respect they treated their house. They can't stop raving about the end result - and this comes from a couple that were very nervous going in to this renovation. I will use Towne again and again.

I purchased a completely outdated condo in Toronto with a view to gut and renovate: there were walls to come down, new floors to go in, and, most significantly, a new bathroom to be built from scratch. Steve and his crew did an absolutely amazing job. They really made sure that my vision came to life and they did it on budget! They also worked very well with the other contractors I had hired and made sure that everything ran as smoothly as possible. With any reno project - there are hiccups - Steve kept me calm and always found a wallet-friendly way to make it work! Hands down...best service and pricing around. Steve is not only a pleasure to work with, but he takes great pride in the work that he does --- that is not something that you can say about every contractor. In fact, the entire crew was pleasant, diligent and committed to making my home beautiful. I would recommend Towne Contracting to anyone and everyone!

After three houses and over a dozen significant renovation projects I can tell you that I am very pleased that we elected to go with Towne for two complete washroom overhauls. They did excellent quality work and stayed within the budget. They are organized, neat, and very clean and they offered helpful opinions that enhanced the projects. The only negative is that they were slower than expected but that is reflected in the quality of the work they do. I would have no trouble recommending Towne for any renovation project and will be using them again.

Dan from Towne Contracting was one of the few contractors who arrived to provide a quote on time and was genuinely interested in understanding what I wanted to achieve with the renovation. The work was done in a condo and this meant following rules about when they could work and they had to dispose of all materials off site. There were absolutely no complaints from anyone while the Towne crew was working in my condo. Some companies wouldn't even quote on the job because it was in a condo. Working with Dan was a pleasure. He provided regular updates and advice and always answered all of my questions. The master ensuite was completely gutted. They replaced the tub, shower and surround which was then fully tiled. They installed a new toilet, vanity with quartz countertop and faucet. Old floor tile was removed and the floor and walls were tiled. They had a plumber install a thermostatic shower valve and diverter. In the guest bathroom, a new vanity, sink and counter top were installed along with a new toilet, new floor and wall tile and the room was painted. The floor in the guest bathroom was replaced along with the toilet and vanity. Any project requires that both parties expend time and effort in making it a success. Towne was competitive and worked within my budget. The overall cost of my project was a few thousand above the quote, because of the higher end materials I purchased. There were some setbacks and issues that were addressed and Dan was basically unflappable throughout. Overall, they did a very good job and cared about the quality of the work. I am very happy with my new bathrooms (especially the Master bathroom with the thermostatic shower valve and rain shower head, recessed shelf in the shower and great floor and wall tile). I hope to call on Towne again for future projects.