I had recently called Deluxe Alarms to inquire about a feature for my exsiting alarm. It has been quite some time since I have infact had any contact with the company directly. I spoke with a very nice, knowledgeable, and friendly woman by the name of Fara Fathy who took the time to go over my account and answer all of my questions. The service that we get monthy from Deluxe Alarms is great and the customer service is excellent. I would highly reccomend them to all my friends and family! Leigh Georgetown, Ontario

I Just renewed my monitoring agreement with Deluxe Alarms for another three years. I dealt with Silvana Russo for the renewal. She was very knowledgeable and extremely helpful in answering my questions. She advised me of all my options and made recomendations that provided additional features to my service at a price that was very suitable.

I have now received several services from Deluxe Alarms. I would rate their service level as excellent. I dealt with Amanada and she was very friendly and professional. They are very accomodating with appointment times and are very good at returning calls etc. I've had nothing but great service from this company and would highly recommended them for your home needs.

I had a very pleasant interaction with Ms. Amanda Powar of Deluxe Alarms. She was very professional and knowledgable about all the products the company offered. I am extremely happy with the purchases I've made for my new home and would absolutely recommend Deluxe Alarms to friends and family in the future. Thank you Amanda, you were wonderful!

Our first three years with Deluxe Alarms were booked by contract with the home purchase. Very pleased with the initial install.One false alarm was efficiently dealt with. Just renewed with Deluxe Alarms, for another three year term. Options were presented very clearly - no hidden costs or gimmicks. Silvana was very helpful and we are very satisfied with their customer service.

My home alarm stop working after switching to IP phone, I called Deluxe Alarms service and spoke with Melinda Luckasavitch in Customer Service and she was friendly and knowledgeable about changing from landline to VoIP Internet Alarm Monitoring. ...within minutes, Melinda emailed the VoIP Settings for use with Alarm Monitoring & requested I contact my service provider to make adjustments on their end as well Melinda scheduled for a technician to come out to our home to adjust the VoIP Modem. I am happy with the services provided by Deluxe Alarms

I was directed to Delux Alarms by our builder who is constructing our home. My experience was very positive. The staff, particularly Amanda Powar, was very efficient and knowledgable with respect to protocol and products. I would highly recommend Delux Alarms to my friends and family.

I was directed to Delux Alarms by our builder who is constructing our home. My experience was very positive. The staff was very efficient and knowledgeable with respect to protocal and products. I would highly recommend Delux Alarms to my friends and family.

Angela at Deluxe Alarms made the process of setting up our electrical plans and alarm systems seem effortless. She was very helpful and friendly and most knowledgeable. I would recommend that anyone who is going through this process to go see Angela at Deluxe Alarms and she will take care of you.

I have been with Deluxe Alarms since we bought our house 7 and a half years ago. I feel safer at home when the alarm system is on at night because it is effective and the Deluxe Alarms team is very responsive. I spoke with Melinda in Customer Care & advised of a change in my current pre authorized payment information, Melinda told me what I had to do & confirmed with me that the info was received & forwarded to the Administration Dept. within the same day. I am very happy with my Deluxe Alarms services. I would recommend it to everyone who wants to feel safe in their homes.