We had several windows in our 24 year old home that needed to be replaced. We met and got quotes from numerous window replacement companies and deemed Vinyl Pro to be a great choice. Key reasons being quality of product, reviews on this site, the level of comfort and honesty that we got with Igor and Erika and the fact that the product was very competively priced, especially when considering the quality compared to a lot of other lesser quality products out there. After weighing all the costs and benefits we decided to replace the whole house plus garden doors!! BUT, the part that impressed us SO MUCH was the fact that this entire team did everything they said they were going to do WHEN they said they were going to do it and they stayed in constant communication all the way through. This may sound simple but it does not always happen in todays world of questionable contractors. Vinyl Pro is simply top notch. The installers were amazing. Fast, accurate, detailed and professional. We love the new windows, they look great and we can already notice a difference in the fact they they keep our house cooler in the summer. I did a lot of research when making this purchase decision and I am pleased to say I made 100% the right choice......you should too. You will not be dissappointed.

Company Response:

Hello Rod and Melissa! Hope all is well. It was a pleasure to serve you. We greatly appreciate your thoughts and opinions regarding our company and services. Thank you! – The Team from Vinyl Pro Windows & Doors

Great experience, all windows were replaced in our home and garage, and it only took 1 day. The installers were professional and courteous, the windows are very nice and great quality. Pricing was fair as well. Looking forward to enjoying my new windows, thanks again Igor and crew.

Company Response:

Katie, thank you for your kind review! We respect the trust our clients place in us and continuously strive for complete customer satisfaction. Thank you for your business! – The Team from Vinyl Pro Windows & Doors.

Igor and his staff are very neat and efficient.this is the second job they have done for us and would definitely reccomend to everyone. their pricing was very competitive and they came and istalled them when they said they would. not something that happens all that often when it comes to contractors. Thank you Igor .Erika and staff

Company Response:

Hello Dale and Karen! Hope all is well. It was a pleasure to serve you. We greatly appreciate your thoughts and opinions regarding our company and services. Thank you! – The Team from Vinyl Pro Windows & Doors

Last fall (2011) we replaced all the exterior windows in our 30 yr. old home. A total of 14 windows plus 2 large bay windows, a garden, patio door and a steel side door. All the windows are triple pane except the garden door, one basement window and the side door window which have dual pane glass. Igor and Erica the owners are very pleasant to deal with as are their trades people Alex and Micheal. The workmanship is stunning and second to none. The work was supposed to be completed in 3 days, however due to some unforseen problems, (moisture damage under one bay window) the work had to extend to an addtional 1.5 days. The guys including Igor worked till late in the evenings usually till 6-7pm to get the job done on time. They did the carpentry for correcting the moisture damage themselves so I did not have to get a carpenter to complete the job. A couple of months later, they contacted me to see if I was satisfied with the results. I am so impressed with the workmanship that I will ask Igor to install some capping on my garage door as well. Definitely recommend this company without any reservation.

Company Response:

Thank you Mohamed! It's always nice to hear how happy our customers are. We truly appreciate your business and your kind words. – The Team from Vinyl Pro Windows & Doors

Everyone at Vinyl Pro is very customer service oriented. The estimator is right on target with price and he is very knowledgeable about the product. Igor (the boss) came out more than once to ensure that the new Hunter Douglas blinds we had previously installed would fit the new windows. Erika showed us around the showroom so that we had a better idea of what our windows would look like. We love the privacy glass in the bathroom that she recommended. Alex and Michael (the installers) are very hard workers. They were a couple of the nicest and most professional workers that we've seen in a long time. When the job was done, all the mess was cleaned up. We would recommend putting sheeting or plastic over furniture as there is some dust that presents itself. Other than that, they had all 10 windows installed in 1 day. We've noticed a difference already. The house is cooler and the new windows have reduced some of the outside noise. We had 4 estimates. Vinyl Pro wasn't the cheapest or the most expensive but we are happy with our decision to hire them and recommend them to anyone searching for new windows.

Company Response:

We respect the trust our clients place in us and continuously strive for complete customer satisfaction. Thank you Bonnie for your business and kind review! – The Team from Vinyl Pro Windows & Doors

The install was done quickly and efficiently, and the window looks great. I really noticed a difference in the room. It was warmer last winter, no drafts, and it's cooler in the summer (for a west facing window). I had an problem with the hardware mechanism. When the owner, Igor, was made aware of the issue he called me immediately. We schelduled a repair for the next day. Igor came to the house himself to ensure the job was done right. The frame was adjusted and they completely replaced the hardware mechanism. Igor demonstrated that he cares about his reputation and he stands behind his product. He told me that if I ever had any concerns to call him personally and he'll look after it.

Company Response:

Thank you, Karen. We take great pride in our work, which includes products, installation, professionalism and customer care; therefore we are extremely happy that you are pleased with it. We appreciate your business and your feedback. Thank you again! - The Team from Vinyl Pro Windows & Doors

After looking around at various window suppliers and going to everyones showroom. Igor and Vinyl Pro definetly made it to the top of the list. The information and willingness to answer any and all questions helped us choose Vinyl Pro. The window came in when predicted and the installation crew was on time and did a great job of making sure they didnt leave behind any evidence of a project. After the install Igor has called a few times to make sure the product is what he promised and its is. The window is great and the service and follow-up by Vinyl Pro has been excellent. Far exceeds the level of workmanship and quality we had previosly had at our old house by another window compnay in Edmonton in 2010. I would recommend Vinyl Pro to anyone looking for this type of work to get done at there house. We will be calling Igor back out to our acreage when we are ready to change the rest of the windows. Thanks for everything Vinyl Pro!!!

Company Response:

Thank you Cory! It's always nice to hear how happy our customers are! We look forward to working with you again in the future. Thanks again! -The Team from Vinyl Pro Windows & Doors

We replaced our most problematic windows first - we we so pleased with Vinyl Pro (the product and the service) - we continued and replaced all of the windows in our home. The windows are nice to look at, easy to use; and make us feel very safe and comfortable in our home. They are Energy Star rated very high and that is very important to us too. The team at Vinyl Pro is very professional - once they leave our home - we only knew they were here because of the new windows! Thanks Igor and Team!!!

Company Response:

Kathie and Greg, thank you for your kind words and such a nice review! We're happy we could help make your experience worthwhile! Thanks again! - The Team from Vinyl Pro Windows & Doors

Quote for window replacement was well within the prices of the other quotes. Quality of windows is excelent and workmanship of the staff was very good. The instalers explaines the operation and care of the windows and site clean up was very well done.

Company Response:

Dale, thank you for your business and kind review. This is the type of experience we hope every customer has. We look forward to working with you again, if you ever have the need. - The Team from Vinyl Pro Windows & Doors