Shift Air Mechanical Ltd.

Rating: 4.9 out of 5

Shift Air Mechanical Ltd. reviews (152)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Feb 2024

    Residential AC install

    Shift Air did a great job on our AC install. Quick, clean, and courteous. Would use again.

    Answer from pro:

    Thank you so much mark

    Reply created 1 Mar 2024
  • Review from Sandy Gouthro
    Rating: 5 out of 5
    Review left on 27 Dec 2022

    Furnace fan repair.

    Called Shift Air Mechanical December 26 due to our furnace fan not working and to our surprise our call was answered. Melissa told us Kathy would get back to us December 27 to arrange a service call. Kathy calls us December 27 and tells us Brent will come that day. Brent arrives later that day and is able to get the fan working much to our relief; he was professional and pleasant. We are so appreciative of how Shift Air handled our problem. It needs to be noted that we live approx 100 km from their office and it is Christmas. We will not hesitate to recommend Shift Air. Thanks to everyone at Shift Air.
  • Review from Customer of Shift Air Mechanical Ltd.
    Rating: 5 out of 5
    Review left on 19 Aug 2022

    wmccall@shaw.ca

    My old AC unit was not keeping up with the demand. The system was found to have a leak and the freon charge was low. They replaced the leaking schrader valve and suggested replacing the expensive hard to get R22 refrigerant with the more readily available MO99 which is a direct replacement. They were fast, on time and courteous. I would highly recommend them.

    Answer from pro:

    Thank you so much for the amazing review

    Reply created 10 Oct 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2022

    Furnace replacement

    When our Franken-Trane finally quit, my first thought went immediately to the team at Shift Air, as they had previously done such an outstanding job installing a garage heater. They listened to my concerns re: cold spots and fluctuating temps and hooked us up with a Daikin that has performed flawlessly. The temp in the house did not once move from its settings, the furnace is super quiet and, best of all, we have not had to call for service since Joseph's excellent installation job!! Extremely happy with professionalism and dedication of the Shift Air team and now await death of Franken-Trane a/c

    Answer from pro:

    Amazing review. Thanks

    Reply created 10 Oct 2022
  • Review from Leigh Happner
    Rating: 5 out of 5
    Review left on 27 Dec 2021

    ROCKSTAR SERVICE

    We owe a HUGE thanks to Brent, Paul and the team at Shift Air for going out of their way to help us on Boxing Day and Dec 27 when our furnace stopped working (the entire Province is in a deep freeze !). They responded immediately and walked us through the issue until it was resolved. I’ve never had such amazing customer service. We will definitely use this company for all our future furnace and AC needs. Thank you Shift Air !!

    Answer from pro:

    Thank you so much Leah. I am glad we could help over the holiday season. Thanks

    Reply created 27 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 May 2021

    AC/Heat Pump Installation

    Everything from the initial quote from the onsite meeting with Brent was top notch. Excellent communication for the dates for coring and throughout the installation. Nick the installer was very knowledgeable, professional and courteous. Even had drop cloth from the front door, down the stairs and into the mechanical room. Top notch service. I Highly recommend for them for their services, products and pricing. 5 Stars all the way.!!!

    Answer from pro:

    Thank you so much for the great review

    Reply created 1 Dec 2021
  • Review from Manshad Alzerajawi
    Rating: 0 out of 5
    Review left on 17 May 2021

    Poor service

    Warning !!!Stay away !!! No warranty for their Ac installation They come back to find a leak on my Ac unit for the following 3 years,big charges ever year not fixed yet, Strongly not recommend,save your money Frustrating

    Answer from pro:

    Thanks Manshad for sharing your experience! Shift Air Mechanical is committed to working with our clients to provide the best service. In the case of your air conditioner you were only charged for the installation of the equipment in 2017; you were provided with a quote and agreed to the cost as being fair. For the first three years with the equipment you enjoyed the air conditioner and there were no problems despite not performing the recommended annual maintenance. When you reached out last year we were happy to schedule a service appointment which you later cancelled. This is not a situation of poor service. We would be happy to find a resolution for you and discuss the concerns further. Our team is always available to answer any questions or schedule a service appointment.

    Reply created 19 May 2021
  • Review from Viktoria O
    Rating: 5 out of 5
    Review left on 12 Mar 2021

    Shift Air Knows How to Heat Things Up!

    I do my research. The company’s reputation and of course, price is by far the highest priority. Shift Air rose to the challenge and exceeded my expectations. Their installation of the furnace and hot water tank were great and my husband and I are very happy with the installation and professional service that was provided throughout the process. The investment in a furnace can be stressful but Shift Air made the process as pleasant as possible. I would highly recommend them to friends and family.

    Answer from pro:

    Thank you so much for the review, we are so happy that your experience was smooth and we have been able to make the best choice for you. Look forward to helping you in the future. Thanks again

    Reply created 20 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Nov 2020

    Great service and great people

    We had a new air conditioner installed in our Radium home. Brent and team were great. I would highly recommend.

    Answer from pro:

    Thanks Jim. We appreciate the business and the great review.

    Reply created 6 Nov 2020