My home has an Interlock metal shingle roof, which is gorgeous. I needed to replace two broken snow guards and asked if I could purchase them for my contractor to install but I was told I had to pay Interlock $250 for a service call or they would void the warranty on the roof. I called in the spring and was told that Interlock would contact me when they had someone scheduled to come to my home. The technicians showed up unannounced, brought the wrong color replacement parts and left dents in the shingles around the new guards. I am appalled at the poor customer service I received. I strongly recommend the type and style of roof I have but suggest you purchase it from someone other than Interlock.

I contacted interlock roofing as I was looking for permanent metal roof. the salesman was pushy but knowledgeable. The installer came and went as he pleased, taking almost one month to complete the job. He constantly left a mess behind that I had to clean up and damaged my air conditioner as well. I wrote a complaint letter to the head office but never heard back. Very disappointed. Do NOT use this company.

From the contract quotation to the installation, interaction and clean-up the project could not have been more professional. Daily the team cleaned the yard and neighbour yards. They used a blower to clean off the neighbours' porches and decks. They were inobtrusive. The project stayed on time with the team working on Saturday and Sunday. When the materials ran short, within hours they were back on schedule. We are very happy with the finished product.