2012 Calgary Home & Garden Show
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Careful Movers Calgary
Best Of 2009 Calgary Awards Winner: Moving & Storage
Click to see all 2009 winners
Best Of 2010 Calgary Awards Winner: Moving & Storage
Click to see all 2010 winners
- Owner/Manager:
- Austin McKinnon
- Hours:
- Please call for hours
Profile
Careful Moving & Storage is a full service Calgary moving company committed to providing fast and careful services. Our competitive rates, reliability and experience in the moving market ensure your stress free move. Careful Moving & Storage Inc. - The preferred Local & Long Distance Moving Company in North America.You might also consider...
Highland Moving & Storage Ltd. | Starline Overseas Moving
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“ Highland Moving & Storage. Local Move Feb 10, 2012 . The move with Highland was the most best move I have ever had. Pat a... ”
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Reviews for Careful Movers Calgary
0.3
business
crosstown move Jan 29
connie in Calgary
View Member ProfileSorry I'm so late in thanking you for sending Nick & Scott to move us recently. They were so efficient & professional but at the same time so much fun and funny! They turned what is not an enjoyable task into a really fast & fun day! We'll recommend you and your team any time we get the opportunity. I finally stowed the last of the contents of the boxes yesterday. Was not as easy a task getting it all stashed into an accessible and convenient spot as it was moving the boxes in but we are now "home." Thanks again, Connie & James
Price & Advice
- Approximate cost of services:
- $300.00
- What could this company do to improve their services?
- Can't think of a thing - unless they want to expand into home organization and help you unpack all the boxes !
- Any advice to offer fellow homeowners facing a similar project?
- Just let them run the show - they are the experts! They knew what they were doing from start to finish. We just watched "efficiency in action!"
0.3
business
Residential moving from Calgary to Vancouver
Dmitry in VancouverCareful Movers were hired to move our house from Calgary to Vancouver. The worst experience ever. Some of the furniture was broken and the remainder of the households have not been delivered (it's been 6 months). Have tried to settle the issue with the company, but none of my emails or voice mails have been returned. Claim to the Court is underway against Careful Movers Calgary.
Price & Advice
- Approximate cost of services:
- $10,000.00
0.3
business
moved a 5 bedroom house
brandon in CalgaryThe guys that came to my house were very fast and took care of my floors and all my items were wraped in pads as i watched. I had some very big heavy items that i thought would be a problem but they took care of them and made it look easy i was very happy both there price and work .Thanks guys
Price & Advice
- Approximate cost of services:
- $800.00
0.3
business
Simple Move Gone Wrong
Jarrett in CalgaryI will never recommend Careful Movers to anyone. Save yourself frustration and choose someone else. Rather than write a lengthy review, here is a summary of my experience: - Used Careful Movers to do a simple condo move - The move itself was ok. I did notice that the movers move as quick as someone who is getting paid by the hour (i.e. slowly) and if I hadn't picked up some boxes, it would have taken much longer. They also didn't bring a dolly so each box was moved individually. - After the move, I noticed some damage on my custom made dinning room table. - It took a couple weeks to get Careful Movers attention to look at my damage claim. - After posting a negative review on Homestars, Careful Movers encouraged me to delete the review so they could come look at the damage - I was then told they would bring one of "their people" over to fill the damage to my table so I wouldn't have to pay the $450 damage claim processing fee - In order to reduce further damage to the table, I did not allow the table to be filled with a wood filler and have tried contacting the head office to discuss the damage. - I am currently waiting for a response. I will update my review after I talk with someone in the Head Office regarding the damage to my table. I am hoping that conversation will change my opinion of Careful Movers...
Price & Advice
- Approximate cost of services:
- $450.00
0.3
business
careful movers- residential moving
Renee in CalgaryThis was the worst experience of the move. I would have preferred to have done it myself. These people were ruse during the move, the manager we contacted to complain to after the move was AWFUL- he hung up on us when we were asking about how to go about receiving a damage claim, and was degrading and sarcastic. The move itself: they were NOT careful, broke 2 of our items, put a scratch in the wall, and put things back together only to look like it was back together (ie, didn't screw the screws in on the bed, placed the couches for the basement at the bottom of the stairs instead of putting them in a place that made sense.) They also took a 20 minute break every hour, and they are paid by the hour. Finally, when we wanted to claim our broken items, they said I would have to pay $400 to process the claim. Absurd. I hope other people never have to experience a move like this.
Price & Advice
- Approximate cost of services:
- $1,000.00
0.3
business
Cross Canada Move - Calgary to Ontario
B Legge in CalgaryDon't use Careful Movers for an out of province move! I booked my move with Careful Movers and they immediately sub-contracted the move to another mover and took a 20% booking fee for themselves. Theyt did nothing for the fee they charged... never even visited my home for the estimate. They quoted a low price and then increased the price by changing the "fuel surcharge" from the quoted 9% to 18%! I contacted them to try to resolve, but they did nothing. AMS transportation the company that actually did the work did a good job for us, however it took a long time (18 days) to have the furniture delivered to my new house. Careful Movers did nothing so I would not recommend them.
Price & Advice
- Approximate cost of services:
- $14,000.00
0.3
business
Moving
Ashleigh in CalgaryWe hired Careful Movers for our in city move. The team that was sent over were very friendly and polite. They treated our stuff with respect. They did the job fast and with care. I will definitely use this company again.
Price & Advice
- Approximate cost of services:
- $600.00
0.3
business
1 bedroom apartment move, in city
Far from Careful...Don't chose this company! | Kiki in CalgaryThere were many little problems with Careful Movers. First of all, the two movers arrived late (they did call to let me know they would be late, but they were already 30 minutes late for a total of 1 hour waiting time). By they time they loaded the truck, it was lunchtime, which consumed another hour which is fine (everyone should eat!), however Careful Movers charges approximately 95$ for mileage/ travel time. So time adds up when you're late, eating meals, weather, etc. The movers also needed verbal prompting to lay down their floor protectors (which were clearly worn out as we now have wheel marks all over our hardwood floor). It was also raining during my move, so my condo was left filthy. I would not recommend this company. One piece of positive feedback: Austin was upfront about the mileage/ travel time charge. Although my move was very small in comparison to some big ticket moves, I did not feel that I was treated with the best customer service.
Price & Advice
- Approximate cost of services:
- $600.00
- What could this company do to improve their services?
- Arrive on time and call well in advance if you're going to be late.
- Any advice to offer fellow homeowners facing a similar project?
- Choose another company when moving... or rent a Uhaul and do it yourself if you mainly have boxes, shelves, small dressers...
Company Response
Dear Kiki, thank you for taking the time to write a review for our company. I would like to personally apologize on behalf of our company that your move did not go the way you imagined. We also apologize for being late, however we all know how the Calgary traffic can be in the mornings and sometimes we cannot help this. While we do charge $95/h for our hourly rate and travel, we do not charge for our guys to eat lunch and that was reflected on your bill at the end. We only charge for the time we start loading till we finish unloading plus the hour travel allowing us a half an hour to get to your place and a half an hour back to our shop. Time is taken off for our guys to eat lunch. Also the floor runners are not thick enough to prevent some wheel marks and when heavy furniture is being wheeled in there will always be a mark or two that can easily be washed off. The runners are there to keep the floors clean from dirt on the guys shoes. Also some customers do not want us to use floor runners are even pad there furniture sometimes, so these services are all upon request. I would have wished that if you had a problem with our company that you would have called in and informed us about it so we can be better prepared for future moves. Anyways Kiki, thank you for choosing our company in the first place and helping us to improve our quality of service. Sincerely, Austin McKinnon, General Manager, Careful Movers Calgary.
0.3
business
2 Bedroom Home Move
Perfect! | D.M. in CalgaryVery Happy with Careful Movers. The guys were very kind and polite the entire day, and did a great job handling our very large, very heavy furniture. Nothing was scratched or damaged at all. The guys work together well as a team and they enjoy their jobs. I couldn't have done this without them and am recommending Careful Movers to friends & family.
Price & Advice
- Approximate cost of services:
- $1,300.00
Company Response
Hey guys, thanks for the great review on our company. We look forward to being able to complete another move for you or your friends in the future:)
0.3
business
moving
Excellent Movers | Cathy in CalgaryI recently used Careful Movers and have never experienced such an efficent and professional move. The guys were very professional and took great care with our belongings. They even drove slowly on bad roads to ensure that our breakables were safe. I would definitely use them again and refer them to my friends and family.
Price & Advice
- Approximate cost of services:
- $300.00
Company Response
Hi Cathy, we appreciate you taking the time to write a review on our services. I will pass along the good words to the crew you had. Hope you have a nice summer in your new place.
The reviews on this page are the subjective opinion of the Author and not of Home Stars Directory Inc.