Jesse, Bosco Home Service technician, did a superb job on tuning the furnace and A/C. He was extremely knowledgeable, efficient, polite, and cleaned up after himself. He even went out of his way to repair a problem with an ill-fitting duct piece. Bravo to Jesse.

Company Response:

Thank you for the kind words! We are glad you had a great experience with Jesse. Thank you for taking the time to write this review! Regards, The Bosco Team

I just paid $55.37 for a service call where no work was done due to the very, very high prices quoted by the plumber before he started his work. He arrived on time; looked at the work to be done & then went out to his truck for over 45 minutes to prepare his estimates to repair and/or replace my two toilets. His quotation of $550.00 for parts & labour to replace $70.00 (max) of parts was astounding. I am used to plumbers who charge for time & materials. This fellow wasted 1 hour and 40 minutes of my time & didn't do a thing other than collect his $49 dispatch fee. He could have fixed the 2 toilets & been on his way in less than 40 minutes.

Company Response:

Hi Leo, I apologize for your frustrating experience. Can you please call me directly at 905-840-7675 & press 8 when you get to the main menu. If I don't hear from you soon I will call you and try to make things right. Regards, The Bosco Team

My water heater and exhaust was recently replaced; the professionalism, and punctuality that Joe and his Bosco team demonstrated was truly remarkable. Not only did Bosco arrive on-time but they actually called me to see if they could come one hour and a half before the scheduled appointment time. The work was performed exactly as as it was described in the quotation. There were NO pricing surprises.....no nickle and dime extras. The Bosco boys arrived on time, did the job exactly how they quoted it, cleaned up after themselves, and went away.......too easy! Even the follow-up was very thorough; the folks at Bosco really wanted to know that my needs were met and that I was truly satisfied with the work. They made me smile.

Very prompt and efficient service. Called late on a Sunday night to report the problem and Bosco had a representative at our home first thing Monday morning. The job was completed in a timely manner and they made sure that the job was explained to me as they were progressing. A second representative arrived on short notice to scope the drain to ensure everything was satisfactory. All of this was completed at a very reasonable cost. I would recommend Bosco to anyone with a similar problem.

Henry L. came to do the maintenance on my furnace. When he had finished I felt I had had the visit of one of my best friends. He very politely introduced himself. He kept me informed of the maintenance he did and gave me some worthy advice. I wish all service people were as proficient and thorough as Henry was on his visit. What a great ambasador for Bosco Home Services and that is why it has earned my confidence and respect. Roger L.

Company Response:

Hi Roger, Thank you for the kind words and for taking the time to post a review. We appreciate your business!! Sincerely The Bosco Team!

Thrilled with the work. It was similar to what a home improvement box store and a home contractor quoted us - perhaps a bit more but not much. However Rob R was professional and thorough. Gave us a heads up before the project that we could have a problem given the age of our home - which we did. The work was done on time and on budget. Any hiccups were identified and resolved on the spot. I have seen the complaints on this site about higher prices but to be honest I would rather pay a bit more (and this was not unreasonable) to have the work done properly and professionally the first time. We had a horrible experience with home improvement box store contractor who installed a screen door that was never resolved. When the office called to confirm the appointment they mentioned they were sending a picture of Rob in advance so I would know who to expect when I answered my door the first time. How thoughtful is this? Especially important to women who live alone and need home services. I am very happy with what I paid and what I received. Would highly recommend Bosco Home Services and Rob Raimondo.

Company Response:

Hi Cindy! Thank you for your review! We are thrilled everything worked out & you were happy with the finished product. Please do not hesitate to call us in the future. It was our pleasure to serve you! We truly appreciate your business. Take care, The Bosco Team

We were repeat customers. The 1st job was a clogged drain which was quickly resolved and a fair amount charged. The 2nd job was to remove an old kitchen faucet and replace with a new one we had bought and to repair a leaky shower fixture, again they came quickly and did a good job but the charges were quite high, I guess we had to pay for the fast service. The purpose of this review is to advise others that their rates are quite astronomical so be prepared. Based on our first experience we left these repairs until the last minute thinking the rates would be reasonable and didn't check around, we certainly will do that next time.

Company Response:

I am sorry to hear you had a frustrating experience with our company. I would like to make this right. If you could please email us your contact info we will gladly get back to you and discuss further. Please email us at info@mybosco.com Sincerely, The Bosco Team

From the very step Bosco Home Services was great! Murphy took my call, kept me in the loop throughout the day and was actually fun to speak with (you don't get fun any more talking on phone). Technician came to house and were fast, clean and very friendly. I would recommend Bosco to my friends and family any time.

The good news is that they came quickly. The rest is bad news. The Bosco guy quoted me $1000 for repairs that I was able to do myself for $5, a few hours and some free advice (YouTube!). Bosco were insisting on replacing the kitchen faucet, when it only needed a (free from Moen via my local hardware store) replacement cartridge, and replacing an entire cistern mechanism when it just needed a new flapper ($4). Their logic was they could fully guarantee the work if they replaced these items. That may be sound logic for them, but not for customer care. I thought they were there to help me - it felt more like I was there to help them. Oh, actually it cost me $79 because they charged me $75 for the quote. Proceed with caution.

Company Response:

I am sorry to hear you had a frustrating experience with our company. I would personally like to speak with you and win you back as our future customer. Please email us at info@mybosco.com Sincerely, The Bosco Team

The kitchen sink was not draining. The contractors (not Bosco) who had installed the sink and plumbing created a difficult maze of pipe that was challenging to clear. Three different trucks came from Bosco over the course of 2 days until Magic Mike (as I call him) managed to clear out the clog. Even though three different trucks came out, we were only charged for the initial visit. Each of the plumbers who came was professional, personable and very helpful. We learned a lot about how to keep the pipes clear and we are fairly sure that this won't happen again thanks to their advice and tutelage. This could have ended up being an extremely costly fix, but ended up being a very reasonably priced and positive experience. I highly recommend their services.

Company Response:

Thank you for your kind words. We are glad you had a great experience with Bosco Home Services. Please do not hesitate to contact us in the future. Sincerely, The Bosco Team!