We were very pleased with the bathroom renovations completed by Richard and his team. Jennifer was very helpful in recommending designs, colours and materials. Paul always showed up as scheduled, ensured quality was a priority and never left a mess for us to clean up. Richard responded quickly to questions/concerns and the project was completed on time. Great work!

Company Response:

Thanks, only one room to go....

Richard reno'd our condo and did a great job.He has good design sense, got it done on time and on budget! The results were what we were expecting. He had to deal with the condo board (which was not easy to deal with) when we were away, and he kept them happy. A good guy to deal with.

Dear Richard, I am writing to express my gratitude for the wonderful job you did for us. I was very impressed with the workmanship and dedication of your team. Most renovation jobs these days seem to end with a horror story – this was as painless as a renovation could possibly be! From the start, you and Alan came up with great ideas on how to improve on our ideas and to get the job done more efficiently. All of the other contractors we spoke to simply priced what we asked for and offered no suggestions for improvement. Some aspects of the job were somewhat difficult, from rerouting the electrical panel, changing the support beams and venting system to the plumbing changes and intricate tiling work. You returned every phone call and email promptly, solved every minor glitch along the way, the crew was on time every day and everyone was pleasant to deal with. As they say, the proof is in the pudding. As we use the space now, we can sit back and admire it all without having to look at flaws or imperfections in the work. Not only have you restored our faith in contractors, but you have shown us that true craftsmen still exist in this city! All in all, you provide an exceptional package that I would not hesitate to recommend to any of my friends or family. Thank you again for all your hard work, it is truly appreciated! Sincerely, Tricia

Thanks Rick and Jennifer for taking the time to turn my small bahtroom and closet in to a beautiful new Luxurious place for my wife and I to spend a little more quality time in. At first I was afraid to spend that kind of money on a washroom , but in the end I was very happy and would have done it again in a heartbeat ,

HSG Consulting Review A long over thank you to Jennifer and Richard for making our beautiful and functional kitchen! We are thrilled! We are able to entertain and visit with friends, without being tucked away in a corner! After years of countless quotes and plans, I called Richard. It was the best thing I could have done! They got to work, first fixing the shoddy work of the previous contractor and then set to work to create our amazing kitchen. They literally held our hands through every step of the way, which we greatly appreciated! I can’t wait for Jennifer to design another space (basement and bathroom) and Richard to make it all happen. Thank you again, for all your time, attention to detail and wonderful workmanship.

Dear Richard and Jennifer, I am writing to thank you for the excellent work that you and your crew did renovating our two bathrooms, and upgrading our electrical system to 200Amps. The work was handled professionally, and in an efficient manner. I liked the fact that you entered our contact information into your PDA, and that when I first met your site supervisor, he handed me a business card with all his contact information. I also appreciated the fact that calls were returned promptly, usually within an hour. My wife and I were also happy (and relieved) that you had someone on site every day while the work was in progress, from Monday to Saturday. We never felt that you took the job for granted, or were "too busy" to give us personal attention. The quality of the work was excellent, and improved on the original design. You and Jennifer reviewed each step of the process, and we had the benefit of your collective experience when decisions had to be made. While you did not provide the cheapest quote, you also did not charge for implementing changes to the original design, when requested by us, or even when suggested by you, and which resulted in more work for you. My wife and I believe that we received real value for our money, and we have already recommended your services to a few of our friends. Mark & Patricia

Shortly after moving into our new house in the fall of 2010, we wanted to do a complete kitchen renovation. We knew this would be a big job including demolishing the main floor of the house down to the studs, removing walls, re-wiring, re-plumbing and completely changing the layout. We didn't know any contractors that were up to the job, so we were very lucky to find HSG Consulting through HomeStars. We checked references and they had many happy repeat customers. Jennifer used her design skills to bring to reality the vision we had for our home. From big details like dimensions and counter tops to the smallest detail like the position of a light switch, we worked with Jennifer to create our perfect kitchen. The actual demolition and construction started on time and was completed on schedule. Richard put a lot of energy into hand picking his team and managing the daily progress. Everyone we worked with was friendly and trustworthy. Richard was like part of our family during the reno project. The final kitchen came out better than expected. We absolutely love the unique finishes, the custom cabinets and counter tops and the great looking appliances. We highly recommend HSG Consulting and would use them again in the future. Jason & Sabrina.

Company Response:

HI Jason and Sabrina. Thank you for you kind comments, Jennifer and I both appreciate them very much. Great pic's, at least you know you always have a back up career as a renovation photographer. The faucet picture looks like it should be on the front of a Kohler catalog. Thanks again Richard and Jennifer

Richard: Just wanted to write and thank you and your team for a fabulous renovation experience. As you know, we had already done a number of significant renovations on this old home, but the experience with you and your team was by far the best. Right from the outset, from your initial visits and in preparing the quote, we felt you listened to our concerns and understood what we were trying to accomplish. You clearly explained how you and your team could approach our job, a clear idea of the total cost and the approximate timelines that you would stick to, your relationship with our design group ensured we were all in step at every stage. I particularly liked how Alan was in constant contact and often on site, directing additional shipments of materials as needed to ensure the rest of the team could work effectively. Your team was with us, in numbers, throughout our project and always seemed to progress in an organized and efficient manner. I was struck by the attention to detail, in areas that I never thought would be part of your project. Items like turning the water heater to improve access, and suggestions and work in running speaker and phone wire to bathrooms while our walls were open. It seemed that you, Alan and Sun anticipated the possible and helped us accomplish it. It was these early and encouraging signs that prompted us to have you extend your work both in the basement, and to our upper floor. Throughout the project, your team respected our home. They covered exposed areas every morning, and vacuumed their way out the door every evening. Despite work, at times, covering all four floors of our house, it seemed to return to order every evening. In many past renovations, we always felt we had to inspect frequently as the renovation progressed. Under Sun's guidance we were always comfortable that the work met his exacting standards and his quality of workmanship is as good as I have seen. His work on replicating our 80 year old base boards, and reversing original doors and fittings helped maintain the character of our house, while creating modern functionality. I think the end product speaks well for what you and your team have accomplished. Thanks Amelia and Hamad

Company Response:

Thanks Hamad and Amelia. It was a pleasure working with you and spending some time your family. You were all so nice we never wanted to leave- I thought for sure Jennifer was going to kidnap your daughters and take them home with us. Thanks for the nice words. Richard and Jennifer See you when phase 3 begins....

We had previously used Richard at HSG as our General Contractor for the renovation of a bathroom, kitchen and bedroom for an in-law suite in 2007. When it was time to renovate our kitchen we didn't hesitate to use his services again. Our original project consisted of the complete renovation of one bathroom, partial renovation of another and the entire renovation of our kitchen and front hallway. As the project continued we increased the scope of work to include additional painting and the installation of baseboards, trim and crown molding in our office, den, living and dining rooms. We also added hardwood floors in our den and office. Richard and Jennifer were very helpful in assisting us in selecting the kitchen cabinets, plumbing fixtures, tiles and trim. We were very happy with the quality of both the products and the final installation. The various specialists Richard chose were very professional and great to work with. Paul did an outstanding job as the lead hand on the project. He has skills in pretty well everything and was always quick to provide ideas and options. Deo did a super job of the travertine floor tile installation. Mike is a great carpenter and our floors, trim, baseboards and crown are very well done. Brad, Paul and Ivan worked on the painting and Norbert was the electrician. I can't say enough about how happy we were with their quality of work and their attitudes. Although this was a fairly extensive renovation the disruption was kept to a minimum. The timelines pretty much stayed in line from the original plan and HSG was very accomodating as we increased the size of the project. We are very happy with the final outcome and wouldn't hesitate to recommend HSG for any type of renovation project.

Company Response:

Thank you, it was a pleasure working with you and your family. Happy New Year