They came and gave an estimate with no pressure. When they installed the windows they did an outstanding job. They cleaned up well. The installer showed how everthing worked to open the windows and clean them.

I have never had a better experience with a service type call! Bernie and his workers were so friendly, kind, and great to my kids. The work has been perfect and makes the house look great. When they came for the estimate their quote was thousands less than QSI, (no it wasn't $2,000) and Bernie wasn't pushy like the other contractors that came over. Actually, another contractor tried to tell me and my husband that we needed all sorts of other work that Bernie agreed we didn't need! When we scheduled the work we got to book our work days right away and they were quick, and very clean. Their sign is still outside of my house and I'll definitely recommend them and call them again.

Everyone is so nice, knowledgeable and helpful. My project was done right on time for Christmas and so much more beautiful than my neighbour had done elsewhere, they are getting the rest of their work from Bernie too!

The person answered the phone was rude , hostile and swore freely. Insulting the customer is not good business practice. Windows are a big deal to the homeowner and the Arbour personal life should not come into the equation. Never again

This is the second time dealing with Bernie Arbour in our previous home they did my windows and bathroom reno, and have always done a great job. He always answered my questions even took me looking for tiles and fixtures. He will again be doing a another bathroom reno for me and again I hav gotten the same response from him, always returns my calls, and is very personable.

Work was excellant but trying to get in touch with the sales person was a nightmare. The office girl was nasty and would not let you talk to explain the problem, she even hung up the phone and swore at me. Was going to take some parts off that I refused to pay for until I spoke with the sales person