The roof of my house was quiet old, and it needed to be repaired and fixed. When my fried advised with this company, I knew that they would do a great job. They repaired my roof in the time frame that was promised. Afterwards, they have cleaned up all of the bits, and me and my family were satisfied with the services. I recommend this company to whoever has a leaking roof. Great job guys.

I had five roofers give me quotes, three of them recommended by Homestars. Royal York Roofing sent Bruce Windsor to work up a quote. He sat down with me and clearly explained what our roof needed, and why our roof needed it. Another roofer had suggested that I needed X, Y and Z as well: when I asked Bruce about X, Y and Z, he explained why these things were really not necessary. I remember him saying, "I could add that work to your quote and make more money, but I really don't think it's necessary." I always think that someone is honest when they turn work down. The quote was not the cheapest of the five quotes (which ranged from $3000 to $17000), but it was both reasonable, and comprehensively explained. The workers came to do the work while my family was away: even though at some points they found some surpirses (seven layers of shingles in one section), the total charge was exactly as originally quoted. My wife and I are extremely happy with the results.

We had Royal York Roofing replace the roof on our Semi when it began leaking. The job was done quickly (they started almost right away) and cleanly with minimal disruption to our lives. The best part was that Bruce explained everything clearly and, unlike other companies that quoted the job, didn't try to scare us and run up the cost.

Company Response:

Hello Peter: Thanks for the great review. We always try our best to explain the installation procedure so the customer knows what to expect. We charge a fair price in order to maintain our business. All the best.

I found Bruce and team delivered an excellent service for the roofing job. Bruce was able to coordinate the project within 2 days to accommodate my request. There were 7 to 8 people in the crew for the day. They were efficient and they did a good job cleaning up around my swimming pool. I really like the choice of shingles (Certain Teed) they recommended as well.

Company Response:

Hello Charles: It was a pleasure dealing with you and your wife during the installation of new shingles on your roof. We try our best to accommodate customer's requests for preferred dates to do the work. We can't always do it, but in your case the schedule worked for all. Thanks for a fabulous review.

RYR had very good ratings everywhere we looked. They're salesman seemed professional. We chose them over competing bids. First day they were supposed to come I took the day off work because they only access is through the house. I was told they would start at 7am. At 11 I called the office since there was no sign of them. I was told they rescheduled until the next day and someone should have called to let me know. They never called. Second day (another day off work) 7am start, 10:30 they finally arrived. They did not have the proper equipment so they only did a little bit of work and left. Third day (another day off work for me) they ran into problems that they weren't prepared for and couldn't finish the work. Pretty much the same thing happened for the next three visits which were a week apart. On the 4th visit they melted the vinyl siding with the torch and were not about to do anything about it. After 5 visits (5 weeks, 5 days off work for me) they were finally done a very mediocre job. Until last week when the downspout fell off....Did I mention in response to this review the manager Pavel offered me $500 to take down the review? Very trustworthy company

Company Response:

This review is inaccurate to say the least. The reviewer has left out facts that will be stated to balance out this review. We did make some mistakes in our work. We are not perfect at Royal York Roofing. What separates contractors is their actions to mistakes made. The reviewer has made no mention of our response to his concerns. Tawfik has neglected to mention that: 1. He requested a $500.00 discount on his invoice for work missed on the first day when he was not notified until 11 AM that we not be attending his work site. Tawfik works from home (this was confirmed by his spouse). We fail to understand how our not being there stopped him from his home based work. We compromised with a $200.00 discount. 2. On one of the days we were at his property at 7:30 AM to start work. Tawfik answered the door at 10:30 AM in his pajamas as he was asleep. We lost 3 hours of work, but with Tawfik losing time off work only works one way, his way. 3. We repaired the siding by replacing the siding which the torch melted. 4. We reattached the downpipe. 5. The work took 4 weeks (we have the paperwork to verify this). Tawfik was on vacation for 2 of the 4 weeks 6. And last but not least his cheque bounced for the work. Tawfik did indeed make the payment good after we chased him for 10 days. We satisfied all his concerns, and we still have a zero rating. The roof does not leak and still a zero rating. We feel this mean spirited review reveals more about the writer than it does our company. We have many satisfied customers and reviews. We will leave it to the readers to judge the validity of this review.

I had a leak in the roof. I wanted it done as soon as possible. Reasonable price, fast service, great job, great cleanup afterwards. Great to deal with. I will recommend them to my friends.

Company Response:

Dear Scott, Thank you for taking time to write this review. We appreciate it very much. All the best from all of us at Royal York Roofing.

Our daughter recommended Royal York Roofing to us. Bruce's estimate was competitive and they were professional from start to finish. Luca knew what he was doing leading the crew. They responded immediately to our request for an earlier installation date when last week's rain caused leaking in our kitchen. A representative checked the completed job the next day to make sure we were satisfied. These people are excellent!

Company Response:

Hello Linda, It was a pleasure working with you as well. We appreciate you taking the time to write such a nice review. All the best to you and your familiy.

We bought our house a year ago, and when my husband who used to do roofing during summer holidays as a student took a look at our roof he was shocked. Although, we were told the roof was no more than 5 years old, my husband saw a lot of defects and rather than waiting for leaks to start, he did some research and decided to call Royal York Roofing. To my pleasant surprise, the roof was done in a day, cleaned up all around, and was done in a professional manner. When my husband went to check on the job done, he was fully satisfied, and said that is the way the roof should look like. Great job!

Royal York Roofing proved to be a very professional and highly competitive company. We just replaced our roof and must admit that their work was impeccable. As an architect I have seen a few roof installations none compare to the quality and workmanship of RYR. From the start, Bruce proved to be very knowledgeable and experienced on roofs where others had failed to point out Code issues and construction types. He suggested upgrades and explained the benefits without being in the least pushy. In the end his quotation despite the higher grade products was extremely competitive. The bin arrived in the morning followed by the crew who set up tarps to cover all around the house and commenced with removing the existing roofing. They worked like clockwork and were very organized and pleasant and once they cleaned up you could hardly know they were ever there aside from the excellent job they had completed. Bruce came the following day to conduct his own review of the work and confirm that all was done to the high standards of RYR. Needless to say the job was completed ahead of the estimated date. I would like to thank the owner of RYR for his expressed interest that the job was well done. Me and my wife are very pleased with the whole experience and highly recommend RYR for any roofing job.

Company Response:

Hello Mohamad: We are happy that you were pleased with the roof installation we provided. With respect to the installation and the review, I think we both received better than we expected. Thanks again for choosing Royal York Roofing.