Friendly Plumber

10

They would all go to court for me to prove I am not at fault.

sewer I became ill, was out of town for a couple of years, and my house started to have some problems with my deck and my plumbing. My neighbor called up the city and complained and they red tagged my house saying it was uninhabitable, so I had to call up a plumber, and a general contractor to fix all these problems.

I looked online and after getting several estimates, I found Friendly Plumber to be hands-down the most knowledgeable and the nicest guy. My neighbor is suing me because of plumbing problems and a lot of the other plumbers were scared. They didn't want to work on the job.

Friendly Plumber not only said that they would work on the job, but they knew how to handle difficult situations in a professional manner. They replaced a 30 foot long sewer, 8 feet deep, all the way out to the street. They had backhoes, the plumbing inspector and the cement guy, all in 1 day.

I was blown away! I couldn't believe that they were able to do that in 1 day, and after all the headaches I was having in years, they solved it in 1 day. Since they knew everybody in the city, they all kind of got on my side and said they would all go to court for me to prove I am not at fault.

These guys are great, total professionals, and they're the only plumbers I'll call.

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10

good communication

tankless water heater installation Friendly Plumber came to my house to look at our water heater and give me an estimate. I wanted a tankless water heater and so this was ordered and we made an appt to come back the Monday after it was supposed to come in to do the work. While working on the heater he noticed another small part to the pipe that needed to be repaired. He did not charge me for that part because he didn't add it into the original estimate. (very honorable) He was very professional and polite. He also had very good communication, leaving messages on both my home and mobile phone with updates as we were waiting for the heater.

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10

Reasonable Charge

bathroom sink faucet and hot water dispenser I was in a desperate rush for a plumber because my bathroom sink faucet wasn't working. I found Friendly Plumber through searching their reviews, and we first did a telephone 3 way with my dear landlord -- who is tanning in Maui as I write this, to get permission for them to work. This was really helpful in eliminating any questions on my landlord's part, because we're all at least in the same page, and I'm happy my problem was attended to by a professional.

Joseph did all the work in less than 3 hours, which really helped free up the rest of my day off. I was given a 4 hour window by another plumber just to show-up, and my hot water dispenser wasn't even going to be installed the same day.

Even my landlord is miraculously happy because the plumber's charge was reasonable and all the work is backed up by a warranty.

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10

Excellent attention to detail.

full bathroom remodel Joseph is an excellent contractor! He and a helper just finished a full bathroom remodel for me, and installed a tankless hot water heater at my house in 2008. That has been a Godsend to my four kids, and we now have a gorgeous showroom, bragging rights bathroom my wife is so psyched about.

Joseph and his helper were very professional and trustworthy. We are very pleased with their quality of work, and excellent attention to detail.

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