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$30 off any drain cleaning service booked before June.1, Just Mention show your technician this ad.
Expires: May 31, 2012
“ One night my washing machine started leaking so we called Mr. Rooter the next day. They came quick and got the job done no... ”
My drain kept on clogging up, and nobody was able to help me. That's when I called JJ up. Very kind man, very nice. Helped me quite fast. Awesome job.
Thanks Matthew, every review helps and we really appreciate you taking the time out of your own busy schedule to write one for us. We are glad to be of help and are very happy that you were satisfied with the service that you received. Happy New years!
John (Justin's partner) was punctual, friendly, and skilled. The drain was more of a problem than we first thought, but patience and knowledge solved the problem at the end. He was honest, friendly and helpful. We were very impressed by the work done.
Hey Lily, we appreciate you taking the time to leave us a review. it helps us a lot with making sure we have the right staff on board and that our customers are continually getting the award winning service that has got us this far. It also helps me to know that I made the right decision in making Jon our service manager. He has been a perfect example of what we expect of our service tech's and managers here at JJ's Custom Plumbing. Thanks again for leaving a review. Justin
Justin - Exceptional Customer Service! Thank you so much for taking care of our many plumbing issues (from clogged drains, broken pipes to replacing our hot water tank). We are extremely grateful for your efficient and honest service! Your quick response to our urgent situations is very much appreciated! Thank you...until next time! Chris/Christina, Coquitlam
We are always happy to help out in any way we can. Thanks for taking the time to leave us a review it means a lot. You both are an absolute pleasure to work with. Thank you Chris and Christina for allowing us the opportunity to help resolve your plumbing issue's. I look forward to talking to you in the future. Justin
Quality of workmanship. Job is done right the first time. I was most satisfied with their promptness and the efficiency with which they did their work. They are all very professional.
Thanks Smeet, we really appreciate you taking the time to give us a review it really helps potential customers to take the chance and try us out. We are glad to hear that John was able to take care of you in a professional manner. customer service values and top quality workmanship is what has made us successful so far and it is good to know that all of our employees feel the same way.
I was referred to JJ by a friend as he told that he was very satisfied with the service. I called up JJ plumbing and set up an appointment. The staff was very friendly and personable. We had some issues with drainage and were quickly solved on inspection. We worked together to get the job and and I could not be any happier. This is your last stop for all plumbing/drainage needs!
Thanks for taking the time to write us a review Vinny. I am glad to hear that you were happy with the work done and with your experience with John. These reviews really do help us ensure that we have the right staff on board. You were a pleasure to deal with personally and in a business manner as well. We appreciate the business and look forward to helping you with any future needs you may have. Justin
We have an"after hours" emergency - water gushing from our laundry room ceiling due to old pipes. The service tech was friendly, knowledgeable and was quick to get to the problem and have it fixed. I was impressed with his level of professionalism and would certainly recommend them to anyone else with plumbing needs.
Thanks Judy and Terry, we really appreciate you taking the time to write a review. I am glad to hear that Chris treated you well and dealt with the issue in a professional manner. Hopefully you don't have any plumbing issue's in the near future, but if you do I am happy to hear that you will use us again for your future plumbing needs. Have a wonderful long weekend.
Justin and his assistant were efficient, knowledgable, and pointed out ways we could do the work ourselves to save some money. We will definitely be using his company again for our future plumbing needs. Thanks again!
Hey Nancy, We really appreciate you taking time to give us a review. We take pride in our customer service and if we see a simple easy way for you to save money we have no problems quickly showing you how to do so. Glad everything worked out for you. Justin
We have been very impressed with the services of JJ's Custom Plumbing. The job was done quickly, the cost was fair and the work was done to a high standard. What we really appreciated from this company was the good communication, everything was explained through thoroughly and it was never too much trouble to have questions answered. We would definitely recommend these plumbers and will certainly be using them again!
Hey Catherine, It was a pleasure helping you and Mark with the bathroom and laundry renovation. It turned out VERY nice and I am glad you both really like it. We are always more then happy to answer ANY questions you may have. It is better to ask questions, (no matter what they are,) and get the proper answers, then it is to hold back and be in the dark. As you know, if we do not know the correct answer, we will do the proper research and find the correct answer. If you have any questions regarding plumbing, heating or drain cleaning in the future, please do not hesitate to ask. ;0) Keep in touch, and tell "little man" I say Hi. Justin
We started off needing to replace a 15 year old water tank and ended up adding 2 eco toilets (uses less water to flush)and a new sink in the basement bathroom. Dealing with Justin was a good feeling experience. We felt he was trust worthy. While on site Justin checked the rest of the plumbing and made suggestions for the future. He was prompt and on time. He definitely is our go to guy for our plumbing needs.
lol, again another review that didn't post the original reply. I am glad you were happy with our service, it was a pleasure working with you Art. how are you enjoying your new sink and toilets? remember to flush your hot water tank yearly and keep up with the baking soda/vinegar trick to prevent any drain blockages. Hope all is going good. Justin
I contacted Justin to repair my leaking toilet and have a look around my plumbing for anything dangerous. Since I was renovating my bathroom anyways, Justin suggested I wait to fix the leak until the new toilet was put in. His honesty was much appreciated and he was very great to work with! Thanks Justin
Weird, I responded to this review back in December, but for some reason it never posted. Thank you for taking the time to give a review. It is our policy to give our customers the best options available and let you make the decision from there. The toilet in this case was leaking from the base when flushed, indicating that the wax seal needed to be replaced. Nobody was currently living in the residence and you planned to do a renovation before anyone moved in. In this particular case we could have changed the wax seal and stopped the leak, or saved your money for the reno, at which point in time the toilet would have been replaced and a new wax ring installed. I did not feel that it was worth spending the money on it, when it would just be replaced shortly after anyways. I am glad you were happy with our service and hope all is going well. Justin
The reviews on this page are the subjective opinion of the Author and not of Home Stars Directory Inc.