We got our home inspection with Mr. Vahn Balabanian yesterday afternoon. We have to say that he is one of the best inspectors in the town. The house was very old and challenging. Vahn spent 4 hours to check it. We really appreciated his attention to detail throughout the home. He took lots of pictures and explained to us very patiently. He is very experienced and professional, and he is also a very pleasant and friendly person to work with. We are very pleased with his service. We will definitely recommend him to all our friends and family!

Company Response:

Thanks for putting your trust in my service Alice. Unfortunately, a lot of people just shop for a home inspector based on price and think they are getting a similar service from one company to the next....it's an unregulated industry so consumers must be aware of this and evaluate the company and inspector properly before choosing. I wish you all the best Alice and thanks for choosing Solex Group Professional Home Inspection.

We were referred to Vahn and the Solex Group for our new home inspection and was very happy with the service. Vahn was able to set up an inspection on very short notice, which you really need to do when you're working on tight timelines for conditional sales. Once we arrived for our inspection, Vahn was already there and checking on the outside of the building. He is friendly, and very thorough...will take pictures of anything that could be of concern (from minor to major) and will patiently explain it all to you, including what the problem is, why it happens, its implications, expected lifespan, and whether it you should give it immediate attention or if something should be fixed "as needed, etc. He also takes the time to give you extra tips and recommendations on how to maintain a house, which I found to be very helpful since this will be our first house. I do also recommend getting the "Extended" package where he will use the thermal scan to identify any weak areas such as raccoons in the attic or insufficient insulation, etc. For the extra $75, it's worth the piece of mind. Solex's written report is provided to you within 24 hours and is detailed, informative and easy to understand. I would recommend this inspector to anyone looking to purchase a property.

Company Response:

Thanks for the review Julie. You witnessed first hand the benefit of using a thermal imaging camera. Here's a brief explanation on what thermal imaging is all about: Despite what you might have heard or seen, thermal or infrared (IR) cameras can't see through walls or ceilings. Instead, they display colour images based on the surface temperatures of various materials being viewed. To illustrate, think of a digital camera that requires thousands of points (or pixels) to form a photo. An IR camera on the other hand, requires thousands of points (temperature readings) to display a thermal image. Warmer surface temperatures show up as brighter colours and cooler surface temperatures will show up as darker colours on the IR camera's display which can be evaluated by a qualified operator to determine what images are typical and where there might be an issue. For more on thermograpy, check the Resource Centre of our website. Don't hesitate to contact me for anything home related Julie....thanks again!

Vahn was very professional and provided us with many tips on how to improve our potential future home. He was thorough with the home inspection and well as in his report for us. Vahn was patient and methodical in diagnosing an unusual cold spot, which we really appreciated as it didn't leave us hanging with just an observation and no solution.

Company Response:

I appreciate the feedback you posted Jennifer. I know exactly what you mean about being "left hanging". This often occurs when there's a potential issue but not enough "clues" or too many "pieces of the puzzle" are missing to confirm a problem exists. Usually from a visual limitation or no access. This is where having a good understanding of construction practices & building materials can help to at least give some possible scenarios of what the issue may be, how it can be evaluated further, and corrected if necessary. Some ballpark costs can also be discussed based on these assumptions. I feel bad for some clients when I have to re-evaluate an issue AFTER their initial home inspector (sometimes large, well-established companies) left them hanging. Thanks for choosing Solex Group and doing it right the first time Jennifer.

We needed a home inspection completed during the Christmas holidays, and Solex Group was referred to us by our realtor. The inspector, Vahn, was accommodating and made himself available during this period. When we arrived at the house for the inspection, Vahn was already there and had started the external assessment of the house. After the external assessment, he spent about 45 minutes examining the basement, and another 1 hour for the other floors of the house. We found it helpful that Vahn debriefed us on his findings after completing each phase of his assessment. For areas that were inaccessible, Vahn used his infrared equipment to examine for cold spots. Vahn was very thorough with his inspection and he was very professional throughout the entire process. We received our inspection report that evening and found it to be well laid out, with links to various webpages and documents that expanded on elements discussed within the report. The home inspection report gave us a good sense of the condition of the home and made the decision process much easier.

Company Response:

Thanks for the review Salleh! And thanks for doing your homework when choosing a home inspector...it's not like buying a specific gadget or product where you're pretty much getting the exact same item from any store. Don't hesitate to contact me if you need some advice or have a question about home issues or renovations.

Buying a house is the most expensive puchase and cruial financial decision a person can made. A honest, good, and well experience Home Inspection professional personnel is needed on this job, This is how to protect our investment in future and save lots of money in the long run. I recommend Solex Group to get the job well done

Company Response:

Thanks for the review Carlito....I'm glad you got value from my service. There's a lot that goes into keeping current and knowledgeable in this business and I take continuing education very seriously. I think most would be surprised at how much some home inspector's spend on continuing education annually (myself included). Stay in touch via facebook Carlito. I post interesting inspection photos regularly that you might either laugh/smile at or scratch your head in wonder at some of the craziness I come across :) facebook.com/solexgroup

I had Solex Group Vahn, to inspect the house before I put it up for sale. He was accurate, polite, and did a fantastic job. He was thorough, complete and went everywhere.

Company Response:

Hi Evelyn, thanks for the feeback...it means a lot to us that you found the service valuable. Don't forget to go through the document I provided in the Appendix of the report entitled "Getting Your House Ready to Sell" - it's got some great advice & tips to prepare your house to be listed on the open market. All the best! P.S. $4000 inspection fee? I wish! haha

We have used Solex group on two separate occasions now. Vahn has been very professional and diligent on both occasions. The first time we used Vahn, he pointed a lot of issues with the property we were going to buy. His detailed report along with pictures helped us identify the issues and prioritize them so that we could get them all resolved. We used Vahn again when buying a condo and it proved to be a very worthwhile experience. He even pointed out small minor issues that we can work on as we make improvements. Again we have used his detailed report to go back to the condo corp and fix things that are their responsibility. We would highly recommend Solex group for any home inspection needs.

Company Response:

Good to know you got value from our service Hitesh....our goal at Solex Group is to always exceed our clients expectations. I'm sure you'll enjoy your new home in the sky for many years to come. If you ever have a question or require any consultation, I'm only a phone call away. Consider supporting our facebook page as well at: www.facebook.com/SolexGroup ("like" us)

I recently used Solex group for a home inspection our a home we were puchasing. I heard of Solex from the very positive feedback a friend on mine gave me of his experience with Solex. I can abolsutely say that Vahn carried himself ina very professional manner and left no detail out. He is probabaly one of the most thorough and talented home inspectors that I have ever worked with. I would definitely reccoemnd Vahn to anyone who needs a home inspection. Also, the full detailed report that he provides you wiht pictures is a great way to focus on even the minor renovations that he sugests. Great work Vahn!! Jeff Boutilier

Company Response:

It was a pleasure working for you Jeff. I know how daunting it can be when shopping around for a home inspector....thanks for putting your trust in me. If you ever need renovation advice or general consultation, get in touch.

We used Solex Group when we purchased a newer home in Toronto. I would definitely highly recommend Solex Group if you're looking for a thorough, professional home inspection. They’re a pleasure to work with.

Company Response:

Thanks for choosing Solex Group for your home inspection needs & taking the time to post a review....I'm glad I could help A.N.