What A Pane was at our front door within four days of our initial inquiry with an assortment of inserts to choose from. I couldn't make up my mind and Barry took the inserts I liked and allowed me to look at them in the exact position they would be in if inserted. His patience was welcomed as I had called other companies and felt pressured to choose an insert I wasn't sure I even liked. Barry also designs some of the inserts. As he was installing he was flooded with questions from neighbours but never let us feel like we were not his customers first. The insert installation was beautifully done and my husband and I are thrilled with the elegance it adds to our home! Thanks What A Pane!

Company Response:

Glad we could be of service. We pride ourselves in our products and service and we are very pleased you liked the work we did. Barry What A Pane

We've been looking for a glass insert for our solid front door for years. Something a little different than what you find at Home Depot, etc. Last week a pamphlet was delivered to our door from What a Pane. Flipped it open, scanned the pics, and thought "We've found it!". Went to their website and found an even better insert. Emailed them. Barry responded right away with the price and we booked the install. BUT when he arrived he said "We may not be able to do this. Your panelled door is not standard." They measured carefully, got a bit creative, and 20 minutes later ... PRESTO! My wife was out ... when she came home and saw it, LOVES IT. While I've been retired from practice for some time, I am a licensed architect ... so I'm, well, fussy. What a Pane gets my top recommendation!

Company Response:

Brian, We love a challenge! Yes this was a slightly difficult job. The door handle was in the way and the 9 panel door was not exactly standard. Dan, my installer has a creative mind! Glad you like your new door insert. Thanks for choosing us. Barry

I found What A Pane via internet and boy am I happy I did. After reading the recommendations, I gave them a call. John was very helpful and made sure that when Murray came he would have the ones I was interested in on his truck. Murray arrived on time and showed my husband and I an assortment from his well stocked truck. Love that they are manufactured in Canada. Inserts were installed in 45 minutes and very cleanly. Can"t say enough of how I feel or how pleased we were with our new doors. We wanted to complete the look, so we ordered our custom transom, which should be ready in 60 days...can"t wait for the finished look! Professional, quality product at a reasonable price, great service, friendly/knowledgable and efficient.....What A Pane....We love you! Murray you are great! See you soon for my back patio doors too. To the What A Pane team, keep up the great work....amazing quality and craftmanship....Anna and Ben Venditti If you need door inserts, call What A Pane...you will not be sorry you did....

Company Response:

Anna, Thanks on behalf of Murray. He is one of our top installers. Looking forward to hearing from you, for you back doors. The 'What A Pane' Team

The glass insert transformed my front entrance. Thanks for your help and assistance. They were quick and on time and made no mess. They even brought a selection of window inserts for me to choose from because I was viewing them from a catalogue. Thanks What a Pane!

Company Response:

We pride ourselves in a clean and professional job. To see the real thing as opposed to a photo in a catalogue, makes a significant difference. Thanks for your custom and the superb review. John What A Pane Inc.

I obtained service from What A Pane as the previous hire was not adequate. I was very happy with the order I received and the installation process. They were very professional and left no mess behind. I would refer this company to anyone. Afia

Company Response:

Afia, Thank you, it was a pleasure dealing with you and fixing the problems left behind by the other 'comnpany'. It should be a warning to all that this business is plagued with part-time weekend money grabbers that have no sense of customer service. Anyone it seems can buy a few glass inserts from a from an importer, knock a few doors and run off with the procceeds. I am amazed she did not return your deposit for the side windows that you ordered. Afia, good luck with your new home. Barry Payne - What A Pane Inc.

I had my front door insert put in today and it looks fantastic!!! I highly recommend What a Pane and the guys were polite, fast and efficient. I can't believe the amount of light I get in my familyroom now. I hate a great experience and the price was very reasonable. Thanks!

Company Response:

Happy customers is why we are in this business!

Amazing, they come to you...within one hour you have instant curb appeal, we had a double door insert full length wrought iron (real) and we ordered transome above to be customized to our window and instant pazaazz. Classy and elegant look. Professional and very nice people. If i move into another home, i'll surely look what a pane up again :)

Company Response:

Violet, You come to us or we come to you, which ever is more convenient. Our custom design department can create any design you choose. We enjoyed transforming your entranceway. John & Murray

I am so glad I called Barry! I decided on wrought iron for our front door because of the the what a pane website. I was so impressed by the designs on the website I called. The cost was another factor, you know when you want to do it right the first time , but you don't have the money. Well Barry made it possible. We made payment arrangements and I had more than half of it paid off before the install date. The service was quick and clean. I'm so proud of my door it looks amazing!. My neighbours were raving the minute the door was installed. I'm very pleased with the door itself, the install and the service I received.

Company Response:

Heather Gail, It was a pleasure dealing with you. We must admit the job was a bit of a challenge with the type of door you have. Firstly it was a non-standard size and secondly was made from a very hard composite material. Nevertheless, with the right tools and application, the installation went smoothly. Glad we could be of service. Barry - What A Pane Inc.

My experience with "What A Pane" was absolutely great. We have seen their exceptional work throughout our neighbourhood and decided to obtain their services to put wrought iron inserts into our front doors. They came to our house in the pouring rain and they were early! They brought the samples we requested from the website and without any sales pressure, allowed us to choose the product we wanted. They installed it all within half an hour with professionalism, quality and courtesy. Since then, we have had neighbours complement the us on our choice of inserts and they definitely give character to the house now! I would without hesitation, recommend their services. You will not be disappointed.

Company Response:

Mark, We treat every project as if we were doing the work on our own homes. We are in business for the long-term, unfortunately not like others who are in it for a fast buck. Thanks for your review, we really appreciate it!. What A Pane Team