Mark from Victorious was very prompt in his email correspondence. He came in to give us an estimate and show us some samples (we had hardwood stairs and purchased the carpet and installation from Victorious). The technician who came in was professional and quick, and we are very pleased with the results. Mark came in to check on the technician once, which we were impressed by. All in all, a great company and we would definitely recommend Victorious!

Company Response:

Hi Sandy, Thank you for sparing your time to write this review. It was a great pleasure to deal with and looking forward for your future projects and referrals! All the best...

It was my first time hiring Mark ( one of my friend reccomended his company) I am glad i did work with him. He did a great job.. Very professional company also prices are reasonable. Thanks again.

Company Response:

Hi Leda, Hi Aret, It was an great pleasure doing business with you. I wish you and your family great happiness at your new home. All the best!

I thought I was going to have a problem with getting carpet in my living room as it is wider that 12 feet. I thought I would be able to see the seam. Much to my suprise I was not able to see any seam at all. It was a great install. Thanks to all.

Company Response:

Hi Jim, Thank you very much for your business and sparing your time to write this review. I highly appreciate your time. Please feel free to contact us at anytime if you have any questions. Thank you!

Needed to replace old carpets in a town house. The work included two staircases. Mark and his crew were very professional and meticulous in workmanship. Very happy with the outcome. I was impressed by the effort Mark put into making sure that I was a satisfied customer. He set very reasonable expectations and exceeded them. My biggest concern before going in for this renovation was the crew. I had spoken to some vendors and they took absolutely no responsibility of the actions of their crew. In Mark's case the crew was fantastic and they did a great job. Will certainly recommend him to others.

Company Response:

Thank you very much for your time and business. It was an great pleasure meeting you and your family. I am thrilled by exceeding your expectations. Your floor mats are ready and I should drop them off to you shortly. Best Regards,

I had the basement stairs carpeted, the job was very good. I also had requested a repair to one stair and we had a little mis-understanding in that the quote was just for the riser but actually the carpet on the riser and tread was damaged, so I went with just the repair to the riser (just the damaged area not the whole riser since the tread and riser were a single piece of carpet, a little misfire since - you could only have replaced both the tread and the riser in this instance), but the small repair looks fine- part of the reason I did not opt to pay the extra to repair the tread was that it seemed to me the installer was rushed to get to the next job, other than that the work was quite well done.

Company Response:

Hi Derek, Thank you for your business and time for sparing your experience with us. Your business is much appreciated. I wish you had contacted me so I could have clarified this for you. The labour charge was only for the 10 steps (which was actual 11 steps) and the repair was a complimentary service. Your e-mail says "Also included is the picture of the bottom step of the upstairs staircase which needs to be replaced due to cat damage." and your submitted picture shows only a small damaged area on the facing (does not show the entire step). Replacing the entire step and the spindles on the side of your step requires special upholstery which means more labour hours. I hope this explains. Please feel free to contact us at anytime if you have any questions or concerns. Best Regards,

This is my first time hiring Victorious Flooring to do Hardwood Floor Repairs. I had a chip in the floor. I send an email to mark in the weekend (Sunday).... The floor was fixed before I got home on Monday!!! waaw, the floor looks great. The customer service is AMAZING and the price is right. Thanks Mark. Adel Majd

Company Response:

It is all our pleasure to conduct business with your company. Please fee free to contact us at anytime if you require similar repairs / touch ups. Thank you for your business.

We needed to replace old carpet before selling our house so Mark came to measure and give an estimate. We were very impressed by his professionalism and precision in every aspect of the job. His quote was upheld and his team came on time and did a great job. After installation, we noticed a few high tacks and Mark came out in person to repair them. He took our remnants and bound them for re-use which was much appreciated. He's the kind of guy you just enjoy being around. I wholeheartedly recommend Victorious Carpet Services and will call them again after we move to our new house. Thanks, Mark!

Company Response:

Hi Laura, Thank you for your business. I am looking forward for your new projects and referrals. All the best!

I had such a small carpet repair job but yet Mark treated the work as if I was paying a lot of money for it. Thank you so much Mark for coming out and taking care of the repair so quickly.

Company Response:

Thank you very much for sparing your time to write us an review. We very much appreciate your business. Please feel free to contact us at anytime.

Our home inspector actually recommended we contact Mark and his crew. Now that was some great advice! Thanks to Mark, we can go into the basement without our feet freezing to the floor. Mark has a first class operation, super friendly, and I would gladly recommend his product and services to anyone looking for carpeting.

Company Response:

We very much appreciate your business. Thank you for taking the time to write this review.