My wife and I were looking to refresh our living/dining area carpet.After a search of the internet my son found Victorious Flooring with 240 (10) reviews,could this be true? After my call to the company, Mark Aydin came to the apartment samples in hand, answered all our questions,gave us a great deal,and was very professional. His installer came out a few days later, did a perfect job,all mess cleaned up and old carpet removed. AWESOME job guys, we would highly recommend Victorious Flooring

Company Response:

Hi Mr. Harris, It was a great pleasure dealing with you. And many thanks for sparing your time and efforts to write this review. Enjoy your new carpet!

Bought a house and wanted to insall wall to wall carpet in three bedrooms. Right from the first call to Mark, things moved extremely well for us. He came in for a free estimate at short notice period. Since we did not know much about carpets, he explained in detail the pros and cons of each type including the underlay. All this with samples. Mark was extremely helpful in deciding for us the best carpet without pushing any particular type or brand. The installation was done very professionally and with great care. We had not moved in yet so we just left it to the person to do the installation and then came back to see the results. Everything was cleaned up. We are so happy that we got in touch with Mark and will always recommend his services to anyone. He is a thorough professional and it was a please\ure working with him. Thanks a lot Mark.

Company Response:

Hi Nimish, It was a great pleasure meeting you and your family. We wish you a happy, healthy and a wealthy life with your loved ones in your new home. Best Regards,

Mark (owner) came out himself, did a very thorough inspection of the area that he would be working with, as well as the product he would be working with, as I had supplied my own carpet, under padding etc. He was prompt, polite, and had many suggestions as to what I might do to get the best possible final product. (IE. levelling the concrete slab, filling gaps in the stairs and painting in certain areas pre installation.) He was also willing to do most of this work himself for an associated cost. But as I was trying to save money, he went through and spent the time with me to go over where and what I might do in order to accomplish some cost savings. The gentleman that came out to complete the work on day of, was also very professional and friendly. Had no problem answering my many questions and explaining the process. The job was finished in a very reasonable time frame, and the end product exceeded my expectations. WELL DONE! Would definitely use this company again and recommend them to others.

Company Response:

Thank you and enjoy your new carpet flooring. We appreciate your business. Feel free to contact us at anytime. Best Regards, Mark Aydin www.victoriousflooring.com

Mark provided us with a professional quote and brought carpet samples to our house for selecting. Upon making our decision, the runner was installed quickly and professionally by his technician. We are very happy with the quality and service of Victorious. Mark also ensured that he followed up with us after the stair runner was installed. The whole process was very smooth and professional.

Company Response:

Hi Cindy, Thank you for the review. It was an great pleasure serving you. Your business is highly appreciated!

The company did a great job of surveying the site, finding out my needs and installing the carpet. All of this with a timeline of 3 days from my first phone call to job done. Highly recommended!

Company Response:

Hi Oliver, Thank you very much for sparing the time with your busy schedule. We do appreciate your business and looking forward for your next project. Please visit our web site blog where you can find helpful tips for carpet stain removal and carpet maintenance. Here is the link; http://www.victoriousflooring.com/carpet-installation-repairs-blog/

Mark was on time and called beforehand to remind us of our appointment. He was very helpful in helping us choose the right carpet for us. The carpet was installed in one and a half days as promised. It looks great and we're very happy with the service and result.

Company Response:

Hi Mariana, Thank you for your time and for the review. Your business is highly appreciated. We will always take the extra mile to ensure your overall satisfaction.

I needed a seam repaired in my basement carpet. I found Mark (the owner) to be very professional and delivered as promsed. He phoned to confirm our appoointment and then contacted me again to see if I was satisfied. Great customer service!

Company Response:

Thank you very much for sparing your time to write us an review. We very much appreciate your business. Please feel free to contact us at anytime.

Victorious Carpet came to my home and did the job they said they would. They did it well and in a professional manner. I was extremly happy and would use them again and would recommend them to my friends and anyone who would ask. There price was resonible and the service was outstanding! Well done!

Company Response:

Hello Marci, Your business is highly appreciated. Thank you for taking the time to write this review. Good luck with the open house.

We had the carpet replaced in three bedrooms and from start to finish Victorious was a breeze to deal with. Mark came to my home twice: once to do the initial estimate and show us some samples, and the second to finalize the measurements. He was quick and accurate. His communication was exceptional! Any calls or emails were met with immediate responses. Much appreciated. The install went very smoothly, too. Can't believe one guy was able to do it all by himself!! Overall we are VERY happy with the carpet and the service we received from Victorious. The follow-up has been great. It is clear that Victorious has a sincere interest in ensuring customers are happy and not just short term. Mark told me they would be following up in the future as well to ensure we have remained satisfied! I can easily see why they came so highly rated on Home Stars. I don't look anywhere else for referrals for contractors because we've had so much success relying on this website! Thanks to Mark and the team for a terrific experience.

Company Response:

Hello, Thank you for your time to write this review and for your business. It was a great pleasure doing business with you.