Categories :
Landscape Contractors & Designers Interlocking Stone Tile & Stone Contractors
Address:
59011-728 Anderson Street North Whitby , ON L1N2E0
Owner/Manager:
Tammy Gould
Hours:
9-5

TWG Landscaping & Property Maintenance Inc.

Company Profile

As a family owned and run business since 1993 and started in Ajax Ontario, we pride ourselves in the fact that our company has been through a recession in our earliest of years and have built our name on our reputation for quality landscapes, professional services, and superior craftsmanship our clients rely on and refer without hesitation.

Landscape companies are distinguished by what they provide, how they provide it and the price in which that costs. We have been around to prove that you...

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Servicing:

Durham Region, Pickering, Ajax, Whitby, Oshawa, Bowmanville, Courtice, Newcastle, Port Perry, if not listed please enquire on your area

Reviews for TWG Landscaping & Property Maintenance Inc.

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10

We found Todd at a home/landscape show. Of the people we spoke to there he was the most down to earth and yet professional at the same. He followed up on our call and soon had a detailed contract and drawing for our approval. We made a change at that time which was duly incorporated, and we made some changes as the work progressed. Todd made all the arrangements with the utilities for the "Locates to dig". "Todd's crew were very polite and accommodating. I had asked to lay the conduit for the wiring to the lamp post myself and they turned the site over to me one evening and continued the next day. When they were finished the property was left clean and orderly with no damage from the machines. We are very happy with the look and with the quality, and having done this type of work myself, I am very picky. The project has now gone through a winter, and nothing has budged. I felt confident that if there were any additions or repairs required, that Todd would be right there to get it done.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$5,300.00
Company Response:
Thank you very much Rob for the great words and compliments to our company. I just spoke to a man yesterday who said he was on Homestars and read all the great reviews and that he was surprised at all the tens and a bit suspicious as well...I did explain to him that words on Homestars are always those of our clients and I look forward to seeing them good or bad as they show where and when we need to tweak our services to improve. It is nice that you waited to see the quality of work and how it would take to the season change...smart, and great to hear. Enjoy your project, you worked for it.

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10

Very easy to work with. I asked to modify the plan after the original quote and the changes were easily incorporated. Fast and efficient on the job site. I couldn't be happier with the end product. The neighbours have commented on the quality of the work.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$2,400.00
Company Response:
Thank you James for taking the time to add your thoughts. We truly appreciate the feedback as it helps our staff address any inefficiencies and fine tune the service. It pleases us to know your experience was as it should be and that the neighbors have done exactly as I tell everyone they will...admire and comment on your homes curb appeal. ENJOY!! We look forward to working with you again.

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10

I recently hired TWG for interlocking steps, a walkway, and a garden wall in my front yard. The work was completed quickly and the crew was very curteous and professional. The final result is fantastic and I would definately use TWG for any future landscaping projects. What really sets TWG apart is the customer service experience you get with Todd and Tammy. Todd is very good at helping you make the right decisions about your project, including how to save money. He's a very straight-forward and easy to deal with guy, so I felt comfortable and confident in the success of my project from the start.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$7,800.00
Company Response:
Thank you so much for your kind words. We do try to provide the fastest and most professional services possible. Both Todd and myself work with the attitude that every project is a "home" not unlike our own and famillies working hard to keep that home looking its best so our goal is to meet and exceed their goals so that we remain top of mind with friends, family, workers and coworkers...our business is driven by referrals. Thank you so very much. Tammy

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10

We were in search of a landscaping contractor to replace our existing interlocked stone front entrance steps and re-landscape the front yard garden. We were 2 weeks from listing our house for sale and were in desperate need of some curb appeal. This was in July, a high demand time for this service yet Todd from TWG Landscaping returned my call within 2 hours and within 2 days he provided an estimate, which compared to others we received was reasonable. He also provided suggestions on design which we incorporated. An excellent job and experience all-round. The contractor (Chris) that was assigned was pleasant, respectful and worked diligently. He went over and above to resolve an issue uncovered with one of the posts and completed the work in the 3-day period that was originally estimated. They started and completed the job when they said they would and the end result was beautiful. We had many neighbours visit to admire our new curb appeal which included curved stone steps, limestone feature rocks and a new garden with plantings. I highly recommend TWG.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$5,500.00
Company Response:
Thank you very much for taking the time to express your comments of our services. We appreciate it very much and are glad the experience was all you wanted it to be which is ALL of our goals. Our staff is selected for their love of the job with passions likened to Todds' own. Only sorry I could not have sold it for your as it sold fast as I totally expected with Todds work, maybe next time...Congratulations!! and thanks again - Tammy

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10

From start to finish the job was done professionally and exceptionally. Todd sat at length with us to go over what we envisioned and together with his crew, made our vision a reality with great advise and recommendations. The quality of the work was beyond what we could have imagined and we would certainly recommend TWG to anyone asking!! We are constantly getting compliments from our neighbours and have TWG to thank for that!! We'll be looking forward to using their services again next year when looking at redoing our backyard!

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$12,000.00
Company Response:
Thank you Jim And Denise...mission complete. We are pleased that our staff exceeded your desired outcome as it says we are still doing what we love for reasons we love!! We look forward to working with you next year as well. Enjoy! I do warn everyone that neighbors will stare and relationships will be formed as you are bettering their environment too and neighbors love to bring property values up.

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10

We found TWG on Homestars and requested a quote. TWG called us back right away. It was the first indication that they were customer focused and iwanted our business. I honestly cannot give them any less than a rating of 10. Everything was a ten! The design, the service and the quality of the work and the people. They delivered everything they promised, when they promised and what we requested. Todd the owner, provided suggestions, but listened to what we wanted. Todd was involved in the project throughout, but the workers on the job were also exceptional. They arrived on time, cleaned up and were very attentive every day they were here. They were obviously experienced and skilled, but also were very customer focused. Of special mention is Chris, the foreman who was very professional. If I was going to contract another job, I would not hesitate to use them again

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$15,000.00
Company Response:
Thank you so much for the feedback! Good or bad it is great to have something to further educate our staff with. We aim to please and provide every customer with exactly what they are looking for and at times what they dream of but cannot articulate...Thanks again and enjoy!! Tammy Gould

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10

TWG was recommended by a friend who was very complimentary about Todd and his crew. I was not disappointed. I sent emails to 2 landscaping contractors; Tammy responded promptly but I didn’t hear back from the other contractor. Our front lawn was in serious need of curb appeal – my husband and I didn’t really have a plan and left it entirely up to Todd. After discussing some ideas and our preferences, Todd came up with 2 design options. We picked one and went with it. The end result is AMAZING!!!! It was a pleasure working with Todd. He was very professional and businesslike and accommodating. I can’t say enough good things about Todd’s team. They were very polite, hardworking, respectful and very neat – cleaned up at end of each day – no garbage was left behind. An asset to TWG We’re very happy with the result and will definitely recommend TWG.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$0.00
What could this company do to improve their services?
Nothing!!
Any advice to offer fellow homeowners facing a similar project?
Yes, make sure you contact Todd and Tammy at TWG
Company Response:
Thank you Debbie. Very pleased to hear that your desired results have been achieved. We strive to ensure that the best possible service is provided and our staff love to hear the same. Enjoy...we look forward to working with you in the future. Tammy

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10

Front yard was completely redone with an interlock walkway integrating gardens and elevation changes. The finished product matched the design drawing in scope and materials. The project is a great marriage of form and function and the yard looks great. Todd and his employees were professional, knowledgable, punctual, fast and had excellent workmanship and attention to detail. The project was handled expertly from quote to cleanup. They were open to changes and discussion, made suggestions and maintained their focus on our satisfaction throughout the project. I would recommend TWG Landscaping to anyone, including my mother.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$7,000.00
Company Response:
Thank you very much for your review. As always we are extremely pleased to put our clients minds at ease and when a client has not questions about referring us...we did our job!! Enjoy, we look forward to working with you again

Avatar
10

TWG recently built a patio in our backyard and we couldn’t be more pleased with how the vision turned out. Todd and his crew went above and beyond our expectations. We met with several different companies to get a quote for a patio and Todd really stood out. He met with us on several occasions and was very friendly, professional, knowledgeable and creative. His company was the only one that provided us with drawings of different designs which was very helpful to visualize with our limited knowledge. His team arrived early and left late every day. They worked very hard and were able to finish the job in the time that they estimated. Any obstacle that they came across they took care of without any problem. The final product was above and beyond what we ever could have imagined. Todd listened and incorporated everything that we wanted. His further suggestions and confidence were exactly what we needed. Having TWG work with us was worth every penny we paid. We would highly recommend Todd and his team and we look forward to working with them again in the very near future.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$12,000.00
Company Response:
Thanks Kerry very much for taking the time. We are very happy to hear your satisfaction and my staff will again be extremely happy. They are a great bunch of guys and they truly love what they do which is our goal at TWG with every project to stand out, provide true value and exceed in professional service! Thanks, enjoy, and we look forward to working with you again. Tammy Gould

Avatar
10

Todd Gould and his team were excellent to work with. They were patient and professional and helped my husband and I plan the type of landscaping we wanted in front of our home. The end result is beautiful; it is clean and classy and very low maintenance. Exactly what we wanted. My husband and I are very happy with TWG's work and highly recommend them.

0 of 0 people found this review helpful.
Helpful? Yes No
Approximate cost of services:
$15,000.00
Company Response:
Thank you! Your project is beautiful...mine should be so nice which gives me an idea!! LOL. I will let them know that the work we do continues to satisfy as hoped!! Shame if you did not like it since it will be there for many years. Tammy Gould

The reviews on this page are the subjective opinion of the Author and not of Home Stars Directory Inc.

Company Profile

As a family owned and run business since 1993 and started in Ajax Ontario, we pride ourselves in the fact that our company has been through a recession in our earliest of years and have built our name on our reputation for quality landscapes, professional services, and superior craftsmanship our clients rely on and refer without hesitation.

Landscape companies are distinguished by what they provide, how they provide it and the price in which that costs. We have been around to prove that you get what you pay for. Our landscape designs are unique to every property owner, and our landscaped projects are as detailed as you need. TWG Landscaping will incorporate plants that will expand on your project and soften the hardscaping. Landscapes should fit the property, and grow with the family.

Big or small, every project receives the same professional services...

Serving the Durham Region of Ontario since 1993, encompasing Pickering, Ajax, Whitby, Oshawa, Bowmanville, Courtice, Newcastle, Port Perry Ontario and surrounding communities.

Products & Services

Products
Patios, walkways, interlock driveways and inlays, soldier courses, stairs natural and precast, retaining walls natural and precast, garden walls, BBQ surrounds custom, Arbors, Pergolas, waterfalls, Designs/Service customization and so much more.
Services
Residential Customized Landscape construction Design/Build Services, Commercial, and Industrial, Multi Residential property winter maintenace within Durham Region and some surrounding areas.
Brands
Permacon, Unilock, and others as preferred by client...We are not limited or committed to any one product but list our preference in order preferred
Styles
All styles
Specialties
Natural full service landscapes and Formal garden design

Credentials & Financial Information

YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
6
RETURN POLICY
Contract to Policies and warranties
PAYMENT METHOD
Visa, Master Card,Cash and Cheques
LICENSES
Whitby Chamber of Commerce, CFIB, Landscape Ontario Horticulture Trades Association, Canadian Nurser
MEMBERSHIPS
Full 2Million Coverage and WSIB insurance
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Yes
BONDED
No
PROJECT RATE
Absolutely required by our company with full Scope and Process of work, Schedules for design, subs..
WRITTEN CONTRACT PROVIDED
Yes
WARRANTY TERMS
Warranty Terms 2 years workmanship

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