Be wary when dealing with door to door reps from this company. They offer free estimates as a way to get their foot into your door. Next an aggressive call center agent would try to get you (or a family member) to accept their quotation. Then one day you will get a notice that service has been rendered while no one is home, and that the invoice is due. When you dispute the bill, it is then sent to Collections. Lesson learned - ACCEPT FREE ESTIMATES ONLY AT YOUR OWN PERIL

Warning...do not use this company. Horrible service and no communication. Ended up with more weeds than before we started and when I called (on several occasions) to speak to the manager I did not receive a call back. Not sure that they follow proper privacy rules with credit card information, either.

There appeared to be no communication between the sales rep and the people on the phone who did the billing. The product works okay but there are black spots on our lawn which we are not happy about. We will likley not used their services next year.

Last year, I hired Weed Man to service my lawn, but I have got to say, this company has one of the worst services ever! I paid in full amount but never received full service for what I paid for. I contacted them and all I got was a rude reply from the lady who answered the phone and was told that they gave me the service I paid for. Complaining to this company is no use, they basically don't care about their customers. Never again will I turn to this company to service my lawn!

I had Weed Man served my lawn last year (2011). The service was not satisfactory and thus I decided not have its service this year. However, surprising, when I went home today, I saw Weed Man sign on my lawn and its invoice in my mailbox. I called to its customer service and told them that I had only ordered service for last year but not this year. I got a very rude reply that "we do need your confirmation. we will automatically service you and bill you. You must pay or we will send the file to collection agents." It is an absolute robbery. How can a company force un-ordered service on you to demand payment without even confirming to the customer first. I am going to file this to BBB. Everyone be alerted - DO NOT DEAL WITH WEED MAN OR YOU WILL GET RIPOFF.

I hired weed man to service my brand new lawn last year and after constant follow up my lawn never showed that I was paying to control the weeds. I just called them today and they admitted that the application process they were using was ineffective and they have modified their application technique. Sucks to be me hope no one else falls for the trap and wastes their money.

Worst experience in my life. In 2009, my home had a service with Weedman for lawn care. In may 2010, my family moved to new address and phoned weedman stopping service at old address. however, one year later, the weedman claimed that the service was provided after we moved to my old address. I called the representative several times to explain. This company does not want to correct it and is keeping annoying me by monthly sending bill letters. finally, I faxed formal letter to them requiring stopping doing this. so far there is no sign to change for this weedman. I believe my experience is not alone. and hope the people who had similar experience contact with me so we can discuss this issue for next step.

Company Response:

I am unsure if this complaint is directed at the right Weed Man franchise as my office only covers about 10% of the North York area. If it is and you have addressed your concerns with my office than I assure you the matter has been either closed or investigated. Please contact my office to speak with me to Steve Stronge, 416-269-8333. Please refer to your Homestars account.

Weed man is a well known Lawn Care franchise and they have many other good services: Vital-lawn Granular Fertilizer Weed Control Surface Insect Control Integri-Lawn Moss Control RootBuilder Core Aeration Crabgrass Control Sub-surface Insect Control Soil Stabilizer Liming Treatment. They are a bit pricy due to their name, but the service is good.