We have used Captain Electric twice now and we have been very happy with the work done on both occasions. Dave explained everything in layman’s terms and we won't hesitate to call Captain Electric again when the need arises.

I am a satisfied customer. Excellent service and superior knowledge. Dave from Captain Electric, was extremely professional and even had boot covers for his shoes to make sure no mess was made in the home. I highly recommend Captain Electric!

Captain Electric arrived on time and with telephone notice. They explained the job in detail with an up-front cost. They worked quickly and efficiently and within the time frame quoted. They cleaned up neatly on completion of job. Excellent Work.

Captain Electric has installed a new 200 amp circuit breaker panel and some new smoke/carbon monoxide alarms in our home. The panel upgrades a 34 year old fuse panel. My initial call was pleasantly responded to by a real person. She quickly set up a technician to come out and see me and followed up on the day to let me know he was on his way..great service. Enrico was the electrician that came and quickly had me fixed up with new smoke alarms. He inspected my electrical panel and outline exactly what it would cost to replace it. He spent time to explain the companies licensing, insuring and regulatory policies they follow. I was very impressed with Enrico and Brian on the day of my panel changeover. Pickering hydro had been scheduled for the turn off/on and the necessary permits had all been looked after by Captain Electric. Enrico literally rolled out a red carpet and put on booties to keep our home clean. Enrico worked tirelessly at the panel all day without a break. He certainly knew what he was doing to rip out the old panel and meticulously reintegrate everything into the new system. He also installed a surge protector for the whole house. Enrico and Brian went through the house and labelled every breaker on the panel so I know exactly what each one controls. I am completely satisfied with the work done and recommend Captain Electric for any future electrical needs. Final price was exactly what Enrico quoted.

Company Response:

Thank you Gerry, we appreciate your review, and the points that you made. There are things that should be upgraded in older homes. Fuse panels are one of these things - they are outdated, and usually have no room for adding new circuits. Hence we find that circuits are often "doubled up" on one fuse, and the fuse size that is installed is incorrect. Replacing older Fuse Panels with a new Circuit Breaker Panel, provides more space for future wiring, and without the problem of "doubled-up" circuits. Smoke Alarms are another important area. Every year there is sad news of people who lost their lives because they did not have working smoke alarms in their home. If they are older than 10 years - they MUST be replaced. Surge Protection is another important safety feature that we strongly believe in. Protecting electronic components that are in almost every appliance made today, and of course your TV and Computer by installing Surge Protection at the Main Panel and at each point of use is a wise choice. We look forward to seeing you again, when you need us. Thank you for choosing Captain Electric.

The work completed was done in an efficient, professional manner. Enrico and his helper were very courteous. I should have gone ahead with the work with Captain Electric a year ago, if I would have known it would have been so easy and seamless!

Company Response:

Sandra, thank you for your review. That's okay, its better late than never. Next time - do not hesitate to call right away when something is not working. It is often not as bad as we might think it is, and can be repaired fairly quickly. [Of course - after saying this - it reminds me that I have some plumbing issues in my house that I have to take care of - ha ha]. Thank you for choosing Captain Electric, and we will see you next time.

Captain Electric installed potlights in several locations throughout our house. All employees were courteous, professional and highly competent. Best of all, we are very pleased with the quality and neatness of their work. Would definitely recommend Captain Electric and will use this company for any future electrical work.

Company Response:

We appreciate your review John. You commented on the neatness of our work. When we are finished a project in a client's home, it is important to us that you cannot tell that we were there. There should be no bits of garbage whatsoever left behind. Installations such as recessed lighting (pot lights) should be carefully planned to avoid unnecessary damage to walls and ceilings for access holes for wiring. We are proud of our team, knowing that they have respect for our clients and their homes. We look forward to serving you again in the future.

Captain Electric dispatched an electrician for my emergency within 4 hours; they called ahead when he was expected to arrive. The electrician was upfront about the pricing, diagnosed the issue quickly, and did the repair. Overall I was satisfied with the work done and would recommend using them in the future.

Company Response:

Thank you David. We are happy that you were satisfied with the service we provided. No one likes emergencies of an electrical nature. They can be a dangerous threat to life and property. No one really likes surprises either, when it comes to payment for services. Being upfront about our service call, and what to expect, and providing a call ahead, are all part of the service we provide. Thank you for choosing Captain Electric.

The response to my request for a service call was very quick. Explanation for the cause of the problem was very clear and easy to understand. The price for repairs was very fair & reasonable. Mr Enrico Moriconi, who was my electrician, was very courteous, honest and knowledgeable. I would recommend Captain Electric to anyone!

Company Response:

Thank you Alfred. We appreciate your comments. Only some people call Enrico "Mr" - that was nice of you :) Explaining a problem and the corrective measure is something we like to do for all of our clients. We encourage them to ask questions, and are always willing to explain the work that we are doing. We look forward to being of service next time you need an electrician at your home. Thank you for choosing Captain Electric, it was a pleasure serving you.

I was very impressed that when I phoned I got to speak to a real person rather than leave a message and wait for a return call to arrange an appointment. Enrico and Brian were very professional and took the time to explain their licensing, insurance and the repairs required. When doing the repairs they worked neatly and there was no mess to clean up after they were done.

Company Response:

Rod - thank you for posting this review. We are glad that we were able to answer your call live. (We attempt to answer all calls live, but this is not always possible). When you need us again, we will be happy to help. Thank you for choosing Captain Electric as your service provider.

I am very satisfied with the service I received from Captain Electric. Enrico arrived quickly after I called in to the office. He explained every step of the procedure after determining that the problem was outside. He contacted the utility company and waited while they did their repairs. I will certainly call Captain Electric again if we have need of an electrician in the future.

Company Response:

Daunta, thank you posting this review. We were happy to be of service and determine the cause of the problem. With electrical problems on the supply to the home, this is the responsibility of the Local Supply Authority (power company), who were able to make the repair in a timely manner, once it was confirmed with them that it was their problem. We look forward to serving you once again, whenever you need our help. Thank you for choosing Captain Electric.