It’s been 24 hours since the last of the crew packed up and I’m supposed to begin getting over the renovation fatigue, but I actually miss the wonderful crew headed by Elia! I marvelled at how well Elia and his team worked together. I was told that with this company the workmen show up on the first day at 8 a.m. and it is true. At all times Elia, Christian, Chris, Rick, Ozzie, Stanley, were accommodating, responsive, pleasant, and helpful. Turning a tired old basement into a “condo” for my elderly mother (that included a custom kitchen, 2 bedrooms, living room and bathroom) in less than 8 weeks was just short of miraculous and it all came in as quoted, no surprises. My neighbours are busy admiring the glamorous finished product and I suspect there will be some new interested future customers here. I kept in regular contact with Elia and any requests I made were promptly forwarded to the appropriate tradesperson. Elia was very gifted in calming the occasional worries and gently managed them all to a proper solution. The team was very willing to go the extra mile and assisted me with the little extras that they knew would be hard for me to manage – no additional charge. Where I felt out of my depth in deciding what to choose or do, they came up with plenty of wonderful, useful ideas that I greatly appreciated. My basement is now the nicest area of the house, but I hope in time that I can call The Team back and have them transform my kitchen too!

We had a half-demo'd basement bathroom that we needed to be fully demo'd and then re-built. Danny the estimator was the most professional estimator we met. The general contractor Mike was terrific, and advised us to buy all our fixtures ahead of time, and how much of everything we needed. I recommend this advice, btw, because it makes the reno go so much more smoothly when you already have all the components there. Mike also gave us the great tip of the cheap tiles at Olympia's discount outlet. The team they brought were amazing! Professional, tidy and best of all they completed everything on time, which was very important to us. We'd definitely hire them again!

Jerry completed our total bathroom renovation ahead of schedule and to our complete satisfaction. He took on the whole job crossing lines of many skill groups. It was very impressive to see him tackle all aspects with high technical ability. Although working quickly he took time to explain what he was doing, checking to verify requirements with us and did make a few excellent suggestions. Like the use of pencils to edge the tile versus the j -channel edging someone recommended. The bathroom is beautiful, beyond our expectations. Jerry must be the perfect contractor for HIP. He did all the work perfectly and didn't need any support from the home office. Thanks again Jerry. You were the perfect contractor for us, too.

Haydee, please extend our heartfelt thanks to everyone at Home Improvement People who planned and built a small apartment in the basement of my aged Aunt and Uncle who needed suddenly a full-time caretaker if they were not to be separated. Everyone without exception, was polite, caring, and helpful. The job was well managed, the time frame as advertised and shopping and details managed where there was no one else to do it. The Old People said that they hardly knew that anyone was there working. I will certainly be happy to recommend your company to others. Thank-you, the grateful niece. Alice B

We started with an ugly, leaky bathroom on Monday and ended up with a gorgeous, fully-functional bathroom on Friday. The actual work in our house was done by the team of Nuku and Dumitzu and they were wonderful. They showed up everyday on time and worked extremely efficiently and hard throughout the entire week. They were knowledgeable and helpful, always willing to answer questions and work through any design issues. They made the renovation project a breeze and we were absolutely delighted with the results. We would definitely use this company again for any future projects. We appreciated their upfront pricing and there were no hidden surprises when the final bill came. The company is well-named, as they definitely improve your home!

Great experience from start to finish! My husband and I needed to renovate one of our bathrooms and after hearing a recommendation from Newstalk 1010’s Bill Caroll we decided to give the Home Improvement People a try. The estimate we were given was exactly what we were charged. There were no hidden fees and no surprises. We were given exact estimates with regard to the quantity of materials required and advice with regard to the best places to purchase them. We had time constraints regarding the project finish date and the Home Improvement People made sure to start and finish the job well in advance. The contractors were extremely professional. They arrived on time every day and they made sure that they cleaned up at the end of each day. They provided us with advice as needed to ensure that we would be more than satisfied with the finished product and they took the time to accompany us to the supplier when needed to purchase material. The next time we have a renovation to do we will definitely contact the Home Improvement People.

I recently had my bathroom renovated top to bottom and I am thrilled with the results. I went from hating my bathroom to absolutely loving it. Mien, Seth and Chris did a fantastic job and noticed things wrong that I hadn't... and fixed them! They took great care of my house and when they left everything was spotless! And of course I had a wonderful new bathroom. Thanks again guys!

Dear Ben, We want to take this opportunity to let you to know how much we are enjoying our two beautiful new bathrooms and how pleased we were with your company and its exceptional work. While the thought of renovation work can be very scary (and we’d heard horror stories, like most other people), The Home Improvement People exceeded our expectations. You gained our confidence at the initial meeting at which you listened carefully, then provided a thorough description of the project, the various timelines, phases and pricing. You understood our specific needs and answered all our questions – both then and in our later email correspondence. From there, Haydee did a great job staying in constant contact with us, to ensure everything was on track. And what can we say about Jerry? He was the consummate professional, a true craftsman in every sense of the word; we marveled at his ability to do every facet of the job with patience, precision and excellence. He took the time to explain various elements of the renovation project, asked us questions about our preferences, provided options and very helpful advice. (Thank you, Jerry, for that wonderful suggestion to frame our glass shower with marble; it looks fantastic!) Not only that, he was a true gentleman and left the house spotless after each day of work on the bathrooms. We chose to engage your design associate, Niki Stern, for specific aspects of the job. Niki’s advice at the beginning of the project was very worthwhile – she gave us great guidance and we referred to those notes many times on our travels. Niki’s help in selecting our tile for both bathrooms was pivotal. She zoomed us around the Olympia Tile showroom and zeroed right in on what we were looking for, simplifying what would have been a daunting choice. We would definitely hire The Home Improvement People again and we have already recommended your company to others. Thanks again, Ben. It was a pleasure to deal with you and your team. You should be proud of all of them. Sincerely, Mary Jo and Ed