Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

Downtown Lumber & Building Supplies

Floor Retailers
Toronto ON
Write a Review
Write a Review

Recommended Professionals

89%(3 reviews)
99%(10 reviews)
89%(3 reviews)
99%(10 reviews)
HomeStars
Floor Retailers
Downtown Lumber & Building Supplies
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

0%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Review for Downtown Lumber & Building Supplies

Average customer rating:
2 10 (1 reviews)

Sort by

Ruth & Will in Toronto-Parkdale
Ruth & Will in Toronto-Parkdale
6 reviews Toronto, ON

First Review

2/10

Thermal Outside Door for home

In August I ordered a door with a custom window panel. I was very careful in explaining what I was needing and the sizing of every aspect of it. I was told that it would take 5-6 wks to be ready. Well it took much longer than that and a few 'hiccups' along the way. When the thermal window arrived it was the wrong size. When the thermal window was put into a door frame, it was the wrong type of door. When to compensate for the thermal window being the wrong size they agreed to insert my custom stain glass window into the frame to finish the door. They got the stain glass in backwards. Though they said they would correct it, they didn't. I had been cautious and I didn't let the door be delivered until I saw it at the store - finished. I thought I was careful enough, only to have the contractor hired to install the door discover it was too big for the frame. So he had to do much more work and carve into the frame to make it fit. Due to the errors made in ordering this door this project was much more costly. Downtown Lumber showed very little acceptance of their responsiblity. And we didn't get the door until October!!! Be very cautious if you decide to place a custom order with them.

Approximate cost of services:
$600.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Floor Retailers pros in York?