I have been using Home Comfort Maintenance service in Barrie for several years after being let down by a competitor in a no heat situation. Recently we needed a new furnace which Home Comfort installed in a seamless transition from old to new. Pleasant to deal with,efficient and highly professional.

Custom Comfort have service my furnace for 14 years. The technicians have always been good, some better. This year, Jeff E. was outstanding, the furnace was cleaned, inspected and tested far beyond my expectations and I have every confidence that Custom Comfort will be there if/when I need any further service.

Custom Comfort has serviced my furnace for several years. When I turned it on at the start of this season there was a loud grinding noise and no air circulation. Even though it was the weekend Custom Comfort quickly sent over their technician, Craig. Craig quickly diagnosed the problem and replaced the main fan assembly. Since the furnace was under a "Protection Plus" plan there was nothing to pay - a saving of almost $600. Craig was really helpful and took the opportunity to check the furnace over and make a few adjustments free of charge. All in all an excellent service and a great technician. I've asked for Craig to do all the work on my heating and air conditioning equipment in the future.

I purchased a Wagjag to clean up to 15 ducts for $159 ($9 each for extra vent). Although I left things to the 11th hour, the friendly person who took my call at Custom Comfort allowed me to book an appointment past the expiry date of the coupon (first good sign!) The technician, Niall, called with an estimated arrival time, then arrived on time, was friendly, professional and did a great job. He was very considerate of the pets in the house (another good sign!) He took some time to explain the process and show me the before and after with a tiny camera in the ducts. Niall was knowledgable and able to answer all of my questions. He replaced all the vent covers, and even added a couple of screws to hold the basement ceiling vents in place more safely. Overall, I am very pleased with the cost, the intake process and the actual job that was done, and I will probably use this company again in the future.

After having 3 or 4 companies out to the house we finally found one who was able to answer our questions and provide some innovative solutions. With an old house, a trap door to the cellar and no air return from the second story, this was not an easy installation. They were the only company to tell us what modifications we needed on our existing chimney and say they could put in an air return for us. All of this at a price more competitive than most of the others. The guys just went to it with no complaints about climbing around in a partially unexcavated space. The work space was cramped, dusty and we heard more than one worker hit his head on the low ceiling. These guys worked professionally, cheerfully and cleaned up behind themselves. The job was done much faster than we thought. We have recommended them to several people and know of two families who are equally pleased with the work. We love our central air and the new furnace is very economical.